Why Choose Us

Quality

  • We provide over 100 hours of training, formally, informally, and on-site to Host Home Providers annually (industry standard is 24 hours annually).
  • Surveys conducted by the state oversight agency have been consistently excellent.
  • Customer satisfaction surveys have been consistently excellent.
  • We have over 50 Host Home Provider candidates in our pool, further ensuring the likelihood of a good match with a consumer and family's needs, and the likelihood of a successful placement.

Communication

  • Families and guardians are provided ongoing, real-time information about their family member via our secure web-site.
  • Contact with families and guardians is maintained on a regular basis; phone calls, emails are returned within 24 hours.

Stability

  • We have a 90% success rate with our Host Home placements
  • Our average length of tenure for our Host home Providers is over 5 years
  • Support, Inc. has been in operation for 23+ years
  • 65% of our staff have an average of 7+ year's service

Safety

  • Our occurrence of Critical Incidents is less than 1%
  • All Host homes are monitored regularly by at least 3 different Support, Inc. professionals on an ongoing basis.
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