Please join us in congratulating our recent Host Home Providers of the Month, Berthy Pondaag!
The following write-up was produced by the Denver Metro Three Team:
Denver Metro 3 (Team Hypernova) would like to nominate Berthy Pondaag and co-provider Jacqueline Lompolium for the HHP of the month award! They have continued to provide consistent and exemplary care to two of our most vulnerable individuals. Their patience while the team worked on methods to ensure the health and safety of one of their individuals to provide them with the least restrictive, most inclusive environment is admirable.
Time and time again, they’ve shown their ability to go above and beyond to ensure documentation is completed accurately and in a timely manner, come up with solutions to ensure goals are being worked on and that the services being provided are carried out in the proper setting. Berthy and Jacqueline have worked hard to make sure their individuals live their best lives while still following all protocols and doctor’s orders. The last few months have not been easy but one thing is for certain, their quality of care for their individuals has never wavered. We want to thank you both for the work you do and let you know we appreciate you!
Support, Inc. is preparing to host it’s first vaccination clinic on March 17th from 10:00a.m.-4:00 p.m. The clinic is hosted in partnership with CDPHE and is offered to clients, staff, providers, and family caregivers who meet the criteria based on the phase we are in. For more information, please see the flyer below, or contact your RPC or supervisor to get signed up as quickly as possible.
The following information has been produced by our Associate Director of Quality Assurance, Laura Viers, on March 4th, 2021. For additional questions and information, please email Laura at Laura.Viers@supportinc.com
To all Support, Inc. Staff, Providers and Families:
In this communication we will cover the following:
National COVID-19 vaccine update.
Comparison of the three COVID-19 vaccines
Colorado’s updated COVID-19 vaccine distribution plan and what this means for persons receiving services.
1. National updates:
On Saturday February 27th, the Food and Drug Administration (FDA) granted Emergency Use Authorization to Johnson & Johnson to use their Janssen Bio tec. COVID-19 vaccine. Comparison of the three COVID-19 vaccines:
2. Comparison of the three COVID-19 vaccines:
When getting your vaccine, you will likely not have a choice in which vaccine you get. Manufacturer availability depends on the vaccine each clinic gets on a weekly basis. For vaccine’s requiring a second dose, you must get the same brand for your first and second dose. There are now 3 COVID-19 vaccine’s below is a comparison of the three vaccines.
Side effects: Pain at the injection site Injection site redness Injection site swelling Tiredness Headache Muscle pain Fever Chills Joint pain Swollen lymph nodes
Side effects: Pain at the injection site Injection site redness Injection site swelling Tiredness Headache Muscle aches Fever Nausea
Side effects: Pain at the injection site Injection site redness Injection site swelling Fatigue Headache Muscle pain Fever Chills Joint pain Swollen lymph nodes Nausea Vomiting
can get the Pfizer vaccine?
granted emergency use authorization for individuals 16 years and older
can get the Janssen vaccine?
granted emergency use authorization for individuals 18 years and older
can get the Moderna vaccine?
granted emergency use authorization for individuals 18 years and older
of the Pfizer vaccine:
Pfizer vaccine vaccination series if 2 doses given 21 days apart.
must get both doses of the vaccine *
of the Janssen vaccine:
vaccine is given as a single dose.
of the Moderna vaccine:
Moderna vaccine vaccination series is 2 doses given 28 days apart.
must get both doses of the vaccine *
of the vaccine:
Pfizer vaccine must be stored at ultra-cold temperatures of -76° F and -112° F
of the vaccine:
vaccine must be stored between 36° F and 46° F.
of the vaccine:
Moderna vaccine may be stored in a fridge or freezer. The vaccine may be
stored in a freezer between -5°F and -13°F or under refrigeration at 46°F to 36°F for up to 30 days.
effective is the Pfizer vaccine?
the clinical study, Pfizer’s vaccine was found to be 95% effective at
preventing COVID-19 disease.
effective is the Janssen vaccine?
the clinical study, Janssen’s vaccine was found to be 77% effective at
preventing severe/critical COVID-19 disease at least 14 days after
vaccination and was 85% effective at preventing severe/critical COVID-19 at
least 28 days after vaccination.
effective is the Moderna vaccine?
the clinical study, Moderna’s vaccine was found to be 94.1% effective at
preventing COVID-19 disease
3. Colorado’s updated COVID-19 vaccine distribution plan and what this means for persons receiving services:
In the coming weeks, Phase 1B.3 and Phase 1B.4 of Colorado’s distribution plan will open. Phase 1B.3 will open additional eligibility for some individual’s in services. Phase 1B.4 will open eligibility for all individual’s receiving services through Support, Inc.
Eligible to receive the COVID-19 vaccine now
Coloradoan’s age 65 or older
Eligible to receive the COVID-19 vaccine FridayMarch 5th
Coloradoan’s age 60 or older Coloradoan’s age 16 and older with 2 or more of the following high-risk conditions: Down Syndrome COPD Diabetic mellitus (type 1 and type 2) Individuals with disabilities who require direct care in their home. People with disabilities that prevent them from wearing a mask Cancer (those currently receiving treatment or have received treatment in the last month) Chronic kidney disease Specific heart conditions (heart failure, cardiomyopathies, coronary heart disease, severe valvular/congenital heart disease) Obesity (BMI equal to or greater than 30kg/m^2) Pregnancy Sickle cell disease Solid organ transplant
Eligible to receive the COVID-19 vaccine Around
March 21st (official date TBD)
Coloradoan’s age 50 and older Coloradoan’s age 16 and older with 1 of the following high-risk conditions: Down Syndrome COPD Diabetic mellitus (type 1 and type 2) Individuals with disabilities who require direct care in their home. People with disabilities that prevent them from wearing a mask Cancer (those currently receiving treatment or have received treatment in the last month) Chronic kidney disease Specific heart conditions (heart failure, cardiomyopathies, coronary heart disease, severe valvular/congenital heart disease) Obesity (BMI equal to or greater than 30kg/m^2) Pregnancy Sickle cell disease Solid organ transplant
Do you follow us on Facebook? We are running a social media campaign to
#SupportTheShot and have joined Alliance Colorado’s (our trade association)
campaign to #RollUpYourSleve and help Colorado conquer COVID. If you would like
to be featured on our social media page email firstname.lastname@example.org with a picture and why getting the COVID-19
vaccine is important to you.
Be sure to never miss our correspondences, follow us on Facebook, be sure you are
on email and newsletter distribution lists and check out website for on-going updates about
COVID-19 and other happenings around the organization.
Support, Inc. is offering insight into the vaccination process as documented by our Director of People Operations. Read below to learn more about the vaccination process from Nick’s perspective as he received his first dose in the Denver Metro Area.
I am Nicholas Manning, the Director of People Operations at
Support, Inc. I currently oversee our Human Resources Department, and have been
with Support, Inc. since May of 2015. If you know me, you most likely have met
me in my former role as an Associate Director in the Denver/Metro Area.
I would like to share my experience getting the COVID-19
vaccine with all of you. Now, you may or may not assume that this choice was
easy for me, it was not.
I am a person of color and identify as a member of the Black
community. I have always had concerns about vaccines due to generational trauma
and a general desire to not go to the doctor for anything other than a medical
emergency. From the infamous Tuskegee Experiment to the misrepresentation of
the voices of POC on medical boards, etc., feeling comfortable being on the
front line of receiving medical treatment is not something I feel terribly
However, I found it important for me to receive this
vaccination , like no other time before.
Here is a bit about my journey.
Black, Hispanic, and Native American people are about 4
times more likely to be hospitalized and nearly 3 times more likely to die of
COVID-19 than white people. Yet African Americans have nearly the lowest rates
of vaccination among any ethnic group. In fact, white Americans are being
vaccinated at a rate 3 times higher than Black Americans. New CDC figures show
that of those who have received at least the first dose of a vaccine, 5.4% are
Black people, compared to 60% who are white people. According to recent Kaiser
Family Foundation poll, about 35% of Black Americans said they don’t plan to
get the vaccine, citing fears about safety and concerns that the vaccines.
As I have stated, these concerns are rooted in distrust
over time and I hope that my story can help provide insight on the vaccine from
someone you can connect with personally, not simply a stat on a website.
Additionally, I felt that being a person from my community who decided to
receive the vaccine, I could share my experiences with others in hopes of
supporting others regardless of whether or not they decided to also.
utilized a link connecting me to Tri-County for an appointment. Now, this
process has been frustrating, and many of us can understand how and why. There
are a lot of people wanting it (about 80% of the adult population) and the
system itself has not caught up to the demand. However, after some time and
support I was able to access to an appointment. However, things came up, as
they do with most of us so I had to change it. I was scared, and hoped that I
would not lose the opportunity. I was successfully able to move my appointment
to Wednesday 17th, 2021.
I was sent an email with clear directions. I was instructed to sit in my car and await a phone call before entering the Tri-County East Aurora location.
received the call and was instructed to head inside. I was a bit nervous and
also excited. I am hopeful this will protect me, the people I care for both at
home and our Support, Inc. Community.
I headed in with my official leader from our CEO Bentley Smith, that is available to us.
I got to
the doors and moved through the secure building. People inside were respectful
as I checked in.
awaited for my appointment, I filled out a single page document. Questions we
are used to as of now. Have I been exposed to COVID-19? Have I traveled outside
of the United States in the last 14 days? Etc. I gave the desk clerk my paper
and sat down. Within minutes I was asked to come back.
a data collector and registered nurse was my Shot Giver for the day. Alecia sat
me down and reviewed my form with me. She asked me about my experiences and
educated me on how my answers mattered. She also provided me the attached PDF.
She was transparent and discussed that the CDC wants to help us stay healthy as
well as gain important information from us individual to track the success of
the vaccine. She offered to answer any questions I had before she even prepared
the shot. She stated that she wanted to make sure I felt comfortable with the
information before moving forward. Alecia shared information about the trend of
data to how effective I can expect the vaccine to be. Though early signs
suggest the vaccine is effective, I was still encouraged to wear a mask
following my second dose to ensure the safety of our community. She informed me
that I was to remain in the waiting room for 15 minutes to ensure I do not have
an allergic reaction. She also explained I would most likely feel some ache in
my arm and the best way to ensure it was minimal was to use it and frequently.
She informed me that Tylenol and Ibuprofen were fine to use even though some
social media reports said otherwise.
She prepared my arm and I received the shot. It felt the same as most shots, no real pain outside of the assumed pinch. (I was not allowed to record the actual shot, I tried). I received my vaccine dose, thanked her for her time and headed to the waiting room. I waited 15 minutes and did not feel adverse effects so I stood up, got a drink from the vending machine and went home.
ached about 48 hours after with some slight swelling (thought it was my
muscles, but nope… just swelling). It has subsided in day 3. I have had no
illness reactions as of now. No fever, no cough, no headache.
experience may be unique. I also believe that many of us read so much on the
internet that may influence us to be more or less willing to move forward and
having a person who they can interact with share their experience may be more
meaningful. I also understand that my privilege of not have any health risks,
nor planning on being pregnant/breast feeding, is a benefit I have that many
who may read this do not.
data does not show adverse risk to those who are pregnant or have moderate
health risks as the information is still very new, but also remains positive to
If you have any personal or general questions about my experiences, please reach out to me directly at Nicholas.Manning@supportinc.com. I do not mind talking with you personally.
Please join us in congratulating our recent Host Home Providers of the Month, Linda and Scotty Cummins!
The following write-up was produced by Team SoCo: We would like to recognize Linda and Scotty Cummins as Support, Inc’s Host Home Provider of the Month. Linda and Scotty are dream providers! They routinely and regularly keep the daily documentation current for their individuals in service, as well as always keeping their own compliance requirements up to date. However, paperwork is not their only superpower! They also have fabulous, healthy relationships with the gentlemen in their care. Their folks love that they are part of the family, and all enjoy camping, fishing, hiking, and generally being in the outdoors. Linda and Scotty encourage their independence and help them to speak up for themselves.
Recently, Scotty and Linda were approached to take a new gentleman into their home. He preferred to have a bedroom on the same floor as everyone else, so Scotty and Linda took on the effort and expense of hiring contractors to transform their open-sided office into a new private bedroom. Talk about going the extra mile! While the remodeling was taking place, Linda and Scotty had Zoom visits with him and his mother so that everyone felt more comfortable about the impending move. The atmosphere of their home is friendly and happy, and obvious to all who visit (virtually or in person!) Please join the Colorado Springs team in congratulating this wonderful couple on their well-deserved recognition!