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COVID-19 Updates

To all Support, Inc. Staff, Providers and Families:

Over the last 4 months, we’ve been talking a lot about the COVID-19 vaccine. If you are still looking for an appointment or have questions before making the decision to get the vaccine, please reach out to us, we are here to help. The CDC (Centers for Disease Control) created the attached  guide illustrating how safe activities are if you have or have not received the COVID-19 vaccine.

As more Coloradoan’s are getting the vaccine and COVID-19 transmission across the state decreases counties are now able to determine their own level of ‘openness’.  Additionally, Colorado has lifted the state wide mask mandate in many settings. We have received updated guidance from HCPF (Health Care Policy and Financing) regarding our service delivery. As we receive new guidance, we continually review our COVID-19 operating protocol to ensure it still aligns with Federal, State, licensing and County guidance. We have updated our COVID-19 Operating Protocol for all employees and contractors. This protocol outlines how we will be operating our offices, day services, and in-person visits. Please take a moment to look over these changes. Please keep in mind that our protocols will be different than what is being communicated to the general public due to restrictions by our licensing agencies and the characteristics of the population that we serve.

In many cases, it’s been a full year of relying on virtual technology for home visits and other in-person services. We are excited to start getting back to in-person visits including in-person monitoring and expanded in-person day program services. Over the next month, your Residential Program Coordinator will be reaching out to schedule a monitoring visit in your home. We’ve created a ‘what to expect during in-person visits’ document which is also attached to this email.  Also, if you and your individual in services is interested in participating more with in-person day program or other services, please discuss this with your Residential Program Coordinator or a member of the Day Services team.

If you have any questions please don’t hesitate to reach out to myself, your supervisor or your Residential Program Coordinator.

Thank you, Laura Viers
Associate Director of Quality Assurance Laura.Viers@supportinc.com

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Host Home Provider of the Month

Please join us in congratulating our recent Host Home Providers of the Month, Rashinda and Mike Barnes!!

The following write-up was produced by the Denver Metro One Team: The Denver Metro One Team (with an assist from Rich and DM3) is nominating Eva (AKA Rashinda) and Mike Barnes for HHP of the Month.

Eva and Mike Barnes are being nominated for the HHP of the month award. Eva and Mike have displayed professionalism, integrity, and they are great team players. The super duo of Eva and Mike are always using person-centered and trauma informed care techniques when working with individuals in their home. Eva and Mike are willing to take on difficult individuals with significant medical and behavioral needs, often at a moment’s notice. They are easy to reach and are always willing to help out with respite needs. Eva and Mike are currently a 3 bed home. SW has made exceptional progress with her mobility after an unexpected hip surgery. Eva has been diligent in facilitating PT as she recovers. KH it is new to the home, but in the short time he has been there Eva and Mike have already started working with him on finding a new day program, helping him figure out his work schedule, money management skills, and they are also encouraging KH to make healthy food choices. Their third individual has a challenging history of finding the right fit of a home for himself. He’s been in the home for over two years now.

There have been some difficulties along the way but also a lot of success and growth. Eva and Mike didn’t give up during the rough times and have put a lot of effort and energy into making things as stable as possible and have given the right amount of support to meet this individual’s needs. At this point in time, this individual and his team report that he has made personal growth and he says he likes living with his Providers and other individuals living in the home.