Intake

Intake Department News

The Intake Team recently hosted a Customer Service presentation! We talked about our goals and values when serving individuals and families. We also covered customer service techniques and how to provide top quality services. For more information on this presentation, please contact the Intake Team at intake@supportinc.com

In addition, we are searching for in-home respite providers! If you live anywhere along the Front Range and are open to providing respite in the family’s home, please email us at intake@supportinc.com

Last but not least, we continue to recruit host homes with wheelchair accessibility in the following counties- Jefferson, Pueblo, Larimer, Boulder and Weld. We are also searching for providers with behavioral/mental health experience. We will pay a one-time $300 referral bonus to anyone that refers friends or family to us! (For placements that last 90 days or longer). Thanks again for letting us be YOUR Intake Team! We greatly appreciate working with you all and hope to connect soon.

QA COrner

Upcoming Therap MAR Module Changes

On May 14th, 2023, Therap will be planning to make all MARs older than one month read only. This will be a temporary adjustment while Therap works on the application behind the scenes. During this time, you’ll be able to view the old MARs, but no changes or edits can be made to a MAR created from March 2023 or older. April MARs can be edited, andthere will be no impact to the current and future MARs.

Tips and tricks to maintaining the person you support MAR:

1. Ensure you log medication administration on the MAR within the 1-hour window. This follows Support, Inc.’smedical administration policy and provides documentation that the person you support receives their medications as they are ordered.
2. After attending a medical appointment, please submit consultation forms and any order changes within 24-hours of the appointment. This ensures your MAR is always updated. During Therap’s update the nurse team has a narrow window to update MAR’s with order changes.
3. When you create the MAR for the new month, go line by line to verify the medications you have in the home match the MAR. Pay close attention to medication strength on the MAR vs what the pharmacy has provided you. For example, if the MAR says furosemide (Lasix) 20 mg tablet, take 1 tablet daily by mouth but the pharmacy has provided you with furosemide (Lasix) 10 MG tablets, take 2 tablets daily. If you identify any discrepancies, please contact your RPC immediately so the MAR can be corrected.
4. On the 1st day of each month, pull up your previous month’s MAR and double check you have signed off for all medications, treatments and logged all controlled drug counts. Sometimes we go back and realize Therap didn’t save our work so this is a great habit to adopt to double check the MAR is complete before the new month starts.

If you have any questions, concerns or need assistance please don’t hesitate to reach out to your Residential Program Coordinator.

Recent News

Movie Night!

Support Inc. is partnering with Alliance, JFK Partners, The Sie/AJs Foundation, Global Down Syndrome Foundation, Mtn Valley (Glenwood Springs), and Laradon to host a move night of the Netflix original- Crip Camp!

 

Movie Night Details:

When: July 14th, at 4pm
Where: The Sie Film Center in Denver, CO
Additional Information: Capacity of 147 or 178 respectively. The documentary
licensing and discussion guide is free to the public, but RSVP needed. For more information, please contact info@supportinc.com

Thank you

National Nurses Week!

Every year from May 6th through May 12th we celebrate National Nurses Week!! This annual celebration recognizes the dedication of America’s nurses and honors them for taking care of us in our most vulnerable moments. National Nurses Week was first celebrated in 1954 to mark Florence Nightingale’s 100th birthday. Florence Nightingale was a British nurse, statistician and reformer known as the founder of modern nursing. Today we would like to recognize our AMAZING nurses, Morgan Struck and Heather Markham. I think we can all agree that we are very fortunate to have two such amazing nurses at Support, Inc. who constantly strive to ensure the individuals we serve are getting the best care possible and who also provide endlessly support to all that are providing that care. Thank you for all that you do, and we have no doubt that Florence would be very proud!

SNTW

Special Needs Trusts Webinar

Attorney William Beyers of Beyers Law LLC will be presenting on Special Needs Trusts, ABLE Accounts and more! This webinar will be hosted by Support Inc. via Zoom on May 17th, at 11am. For more information, please contact Brian at brian.slusarz@supportinc.com

Welcome New hire

New Apartment Specific Coordinator

We are excited to announce and introduce the new Apartment Specific Coordinator who recently joined the Support Inc. family! Please read more about Rayna below.
“Hi, my name is Rayna! I received a bachelor’s degree in psychology as well as studio arts from Western State Colorado University. I first started my career working with at-risk youth in Denver as a counselor, and just recently joined Support Inc. as an Apartment Coordinator. I’m excited to learn all the ins and outs of this role and to use my skills and passion in mental health and human connection. When not working, I enjoy going on hikes, spending time with friends and pets, tattooing, and enjoying the zen of painting in my studio.”