Blowing out candles

Cat-Dad Robert Celebrates Two Birthdays

Robert decided that his two cats Haley and Hillary would celebrate their birthdays together. He got decorations, a cake and treats for both of them, turning 2 and 7 years old respectively. He spent a couple months planning it and purchasing a new cat tree for them. They didn’t really go for the cake, but had some wet cat food instead.

Danyelle brought some toys and Jennifer (their coordinator) brought a catnip plant, which has since been replanted and chewed on happily by Haley (Hillary likes the dry stuff only Robert reports).

Robert had fun and his kitties did too!!

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Nurse Team Updates

Hello and Happy September to everyone! We recently restructured the Nurse Team following Morgan’s departure. As Brian Farestad (VP of Operations) mentioned earlier this summer-

I wanted to take a moment to acknowledge that Morgan Struck will be stepping down from her role as Associate Director of Nursing, so she can focus on completing her degree. Over the past five years, Morgan has been instrumental in the development of the Nursing team, as well as the overall growth and success of Support, Inc. as a whole. Truly a “People Helping People” person, Morgan always demonstrated a true passion for serving our individuals. Her undeniable knowledge and skill as a nurse, her ability to think strategically and turn vision into reality, her strong work ethic and willingness to go above and beyond, and unique blend of humor, kindness, and ferocity, will be missed.

Morgan’s last full-time day at Support was July 1st. Danyelle Grajeda took over as the manager of the Nurse Team and we are happy to share some additional updates with the organization.

Erin Gordon, a strong addition to the team for the last 11 months, was recently promoted to Lead Nurse Case Manager. We congratulate Erin on her recent promotion and wish her nothing but the best in this new position!

We also have the following members of the team below- we are so grateful to each of them as they continue to support and rally behind the folks we serve with a variety of medial needs.

Lauren Reed – Nurse Case Manager
Moriah Welles – Medical Coordinator
Nicole Jordan – Medical Coordinator

And last but not least, we have a link with more details on the flu. It’s important for everyone to protect themselves as the cold and flu season is upon us, especially if you already have medical needs and concerns. Please click the link below to learn more.

Cold and flu season

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Frequently Asked Questions Regarding the DD Waiver in Colorado

Often times we encounter families that are new to the DD waiver in Colorado and services in general. We are always happy to answer any questions you may have, even if it pertains to other waivers we do not serve. Although we may not know the answers to everything, the Intake Team is well-equipped to answer your questions. With a combined 60 years experience in the field, we’re well-connected to community partners along the Front Range and the Eastern Plains.

Reach out to Intake@supportinc.com for specific questions concerning unique situaitons. For broader and more general questions, please refer to the guide below.

 1. What is the DD waiver?

The DD Waiver stands for Developmental (and Intellectual) Disabilities and has been a tremendous resource for the people we serve and their families. Some of the benefits you can receive on the waiver include a budget to be spent one of three ways: Family Caregiver, Host Home or PCA (Personal Care Alternative aka an individual living on their own in the community). There’s additional funding as well to cover things such as behavioral/clinical services, job coaching, supported community connections and more.

 

We are happy to chat with you if you have any questions about services. Please contact Intake@supportinc.com for more details. Our Intake Team has a combined 57 years’ experience in the field. We offer free no-pressure consultations over the phone and online and we’re used to dealing with unique situations.

 

2. Brief history on the waiver

The waiver was introduced in the state of Colorado in 1983 as part of a national effort to move people with Intellectual and Developmental Disabilites from institutions to community-based settings. Over the last 40 years, the field has grown larger. The Family Caregiver program was specifically introduced back in 2008 and fully implemented in 2010. We still have a ways to go as agencies across the state continue to make improvements by meeting the requirements of the new Case Management Redesign.

 

Support, Inc. is well equipped to handle these changes thanks to our Quality Assurance Department. We seamlessly adapt to change as the landscape for Intellectual and Developmental disability services continues to improve.

 

3. Case Management Redesign

Conflict Free Case Management (CFCM) is a federal mandate from Centers for Medicaid and Medicare Services (CMS) under the Federal Final Settings Rule. The rule requires there be a separation between case management agencies (formerly known as Community Center Boards, now referred to as Case Management Agencies) and direct services. This means, a company cannot provide both case management services and program services (provided by PASAs- Program Approved Service Agencies) , such as residential, day services or behavioral services to the same person. Many of Colorado’s CCBs had been providing both case management and program services and are now required to eliminate this conflict of interest.

 

The efforts of The Department of Health Care Policy and Finance (HCPF) to comply with federal requirements of (CFCM) have evolved into initiatives called Case Management Redesign.

The implementation of this process is nearly complete for most CCBs, now known as Case Management Agencies. We closely monitor changes and strive to maintain excellent communication with case managers and their agencies.

If you are struggling to reach your case manager in a timely manner, please don’t hesitate to reach out to us at intake@supportinc.com We have a wealth of information and can research your questions for you, if you need additional assistance.

 

4. How to apply for the DD waiver

To apply for the DD waiver, you need to contact your county’s Case Management Agency. This website includes a list of counties. Once you find your county, reach out to them to get started. https://hcpf.colorado.gov/case-management-agency-directory

 

5. What happens if myself or my loved one doesn’t fit in the DD category?

Rest assured; Colorado offers access to other waivers for different needs. You can find more information at this link: https://hcpf.colorado.gov/hcbs-waivers

 

Again, please don’t hesitate to contact us about the DD waiver. We’ve helped many families navigate the Case Management Redesign. We are here to help!

 

Sources:

https://coloradosun.com/2020/02/05/colorado-medicaid-waiver-disabilities/

https://hcpf.colorado.gov/developmental-disabilities-waiver-dd#:~:text=The%20Home%20and%20Community%2DBased,Day%20Habilitation%20Services%20and%20Supports.

https://drive.google.com/file/d/1iUCbO3WD-8PJbU3ckihrsGZYX3FOSsyh/view?pli=1

https://coloradosun.com/2020/02/05/colorado-medicaid-waiver-disabilities/

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Kelly Completes the Highline Canal Race!

Support Inc. individual in services, Kelly, recently completed the Highline Canal Race! Kelly was able to participate in this 5k race with the help of Ainsley’s Angels a group that recruits runners to push riders in specialized wheelchairs to give them the experience of racing. Our very own, Kelly, raced in this year’s event! Congratulations to Kelly on this special accomplishment and thank you to Ainsley’s Angels and all the volunteers that made this possible!

 

 

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JD Attends Monster Jam!

Seldom do you see this young man without a smile, JD is one of the most joyful people you will ever meet. He is a curious, bright, sweet, and polite guy to everyone he meets. He works hard at his job and is the most proud, enthusiastic janitorial expert ever. He looks forward to sharing bits about his day at work with anyone who will listen. When the opportunity came along to add some extra excitement to his life, there was some mild hesitation as he is very rarely without his host home provider. They are the best bonded pair, but JD got to have a dream from TV come true, with a trip to see the monster trucks at Monster Jam. This was his first experience at a large venue and his first time taking in a show with this level of excitement and let’s face it… noise. He loved every second of it all!! The car trip to Colorado Springs, the pizza and souvenir cup, meeting the drivers, seeing the trucks up close, the noise from the fans, and then seeing the stunts and the times when trucks flipped over were some of the highlights of the day. His delight continued when the day wrapped up with a blended coffee drink topped with whipped cream. There is something amazing and so special about seeing someone experience new, thrilling events in life when they work so hard and are so deserving of great experiences like this. JD has overcome so many obstacles in his life with support from the ones who care most about him, he gets to shine and it’s the sweetest thing. Congratulations, JD, and thank you to the Pueblo Community Resources team for making this dream possible!

 

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Persevering and Gaining Independence

A desire for more independence is a common goal for IDD individuals. While we try to honor this as best we can, it takes perseverance and grit on the part of the individual to make the goal of independence a reality. Jessica Anderson has been receiving IDD services for 22 years, and she decided she wanted to live in an apartment by the time she turned 40. She found a complex she liked, made all the arrangements to view the apartment, and we began the complex process of transitioning her from her host home setting to her first apartment. Through many ups and downs and some tears, she moved into her new home one week after her birthday. She is having so much fun decorating and furnishing her place, and her confidence is soaring. It was a tough journey, but Jessica never gave up. The resilience of the people we serve is a consistent reminder of why we do this job, because we are dedicated to helping people. Congratulations, Jessica on this major accomplishment and thank you to everyone at Support Inc. who assisted along the way!!!

 

HR Corner

HR News and Updates

As we commemorate Black History Month this February, we are reminded of the invaluable contributions and enduring legacies of Black individuals throughout history. It is a time to honor the remarkable achievements, resilience, and cultural richness of the Black community, and to reflect on the ongoing journey towards equity and justice for all.

At Support Inc., we recognize the importance of diversity, inclusion, equity, and accessibility in fostering a thriving and vibrant workplace and society. This month provides us with an opportunity to celebrate the diverse voices, talents, and perspectives that enrich our communities and drive innovation.

Throughout February, we will be thinking about and discussing the achievements and contributions of Black leaders, innovators, artists, and activists. We invite you to join us in honoring Black History Month by engaging in meaningful conversations about the impact of Black history on our present and future.

Additionally, we encourage everyone to take this month as a call to action to advocate for racial justice, equity, and inclusion in our workplaces, communities, and beyond. By amplifying Black voices, supporting Black-owned businesses, and actively working towards dismantling systemic barriers, we can create a more just and equitable society for all

Together, let us celebrate the rich tapestry of Black history and culture, and commit to building a future where every individual can thrive, regardless of their race or background.

Thank you for joining us in honoring Black History Month.

P.S. If you are interested in celebrating Black History Month, here are links from publications that have information on local events and an article about influential IDD figures:

Kick off Black History Month with these area events starting February 1 | KUNC

10 Things to Do for Black History Month In and Around Denver | Westword

https://denverfilm.eventive.org/films/65b8265a75d37700afcb2c0d

Black History Month and the Disability Rights Movement – NILP

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Host Home Provider of the Month!

Please join us in congratulating our September Host Home Providers of the Month, Edna and Darryl Pennington! Edna and Darryl have been Host Home Providers since December 2022 for the Pueblo Community Resources team which is part of the Support Inc. network. Edna has been part of Pueblo Community Resources direct care staff team since the inception of the company! She took a couple of years off and returned with her trademark sweet smile and generous heart when she was needed the most. They started as HHPs with 2 gentlemen in an existing home environment and then accepted a third individual in services just a few months later. During this time, they have excelled as providers, learned to use our system while settling into a new home. They live a little bit out of town, but still drive the men to different day programs, work commitments, counseling, and numerous medical appointments. Darryl has become very involved in the Special Olympics program as all 3 men are heavily committed to their sports. Darryl enjoys volunteering his time as a coach and recently worked with a team that built a large float for the Colorado State Fair Parade. Their float was awarded 3rd place out of 160 participating floats (see picture below)! Both Edna and Darryl enjoy stopping by Pueblo Community Resources Day Program to help serve everyone on hot lunch days and to connect with the people there. They are a bright spot in everyone’s day. Edna and Darryl provide their individuals in services with a family home setting that exceeds expectations. They are the definition of “People Helping People” and go above and beyond to support our individuals in services. We are so proud to see the progress the three men have made in their care and are excited to see their bright future. This is all thanks to the hard work of this amazing couple. Congratulations and thank you for all that you do, Darryl and Edna!!!