March 26, 2020
To All Support, Inc. Staff, Families, and Providers:
By now you have heard that the entire state is now under a “stay at home” order as an additional measure to mitigate the spread of COVID-19 across the state. This means that individuals are required to stay home, except when completing essential tasks. To clarify, our operations are considered essential tasks and services, and we will continue to operate under the modified arrangement that we have for the last several weeks. To summarize, this has included:
- Most administrative staff are working remotely and limiting contact with others
- Day and community oriented services being provided in significantly smaller groups or one on one both in the home and safely in the community, targeted towards individuals who need this critical service to ensure stability in the home and to support families and/or providers
- Conducting operations via remote technology when possible, such as home visits, clinical sessions, administrative meetings, and check ins
We will continue these practices for the foreseeable future and constantly seek creativity in service delivery. As always throughout this time, our aim is to operate fully to support everyone around the organization as best we can given the circumstances, using creative methods developed by our staff and precautionary practices outlined by the Centers for Disease Control and the Colorado Department of Public Health and Environment.
Should you have difficulty navigating the community under this order when working with our individuals in care, or traveling to and from locations, a letter has been circulated that you can use to show that you are providing essential services. If you have not received this via email, please contact Idania Ochoa, Human Resources Manager at firstname.lastname@example.org or 303.340.0322 to get a copy.
I have been impressed with everyone’s commitment despite the challenges we all face. I cannot express the gratitude I have for each of you during this time of need to support each other and the individuals in our care.
Chief Executive Officer