Residential Services

Family Caregiver Program

Support for the Care You Already Provide

You've supported your loved one for years - often without the benefit of formal caregiver services. Through the Family Caregiver Act, families may qualify for financial and non-financial support through state-supported Individual Residential Services and Supports (IRSS).

Our Family Caregiver Program is designed to meet families where they are, offering flexibility, choice and guidance so caregivers feel supported and individuals can continue to thrive in a familiar, nurturing environment.

What the Family Caregiver Program Offers

Flexible, Person-Centered Care

  • Create a personalized care plan that fits your family’s unique needs
  • Choose who provides care: a family member, trusted friend or trained non-family provider
  • Build schedules that work around your lifestyle, work and daily routines

Paid Caregiver Options

  • Eligible family members may receive compensation for caregiving
  • Options to hire and pay a non-family caregiver when preferred
  • Competitive pay rates and mileage reimbursement
  • Access to an optional employee benefits plan

Comprehensive Support Services

  • Individual Residential Services and Supports (IRSS)
  • Residential supports and respite care options
  • Behavioral and therapeutic supports
  • Assistance for individuals with complex or medically fragile needs

Training, Guidance & Peace of Mind

  • Complimentary caregiver training (online and in person)
  • Training tailored to the individual’s specific needs
  • Screening and training for non-family caregivers
  • Ongoing guidance from our team of experienced professionals

Care Coordination & Added Resources

  • Help to navigate Medicaid-approved services
  • Coverage or reimbursement for certain life events and non-traditional support needs
  • Coordination with your broader, whole care team
  • 24/7 support line for caregivers and families