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- News & Updates
Dear Direct Support Professionals,
During this DSP Appreciation Week, celebrated September 8th – September 14th, we want to take a moment to express our deepest gratitude for the incredible work you do every day. Your dedication, compassion, and commitment to improving the lives of those you serve make an immeasurable difference.
You are the backbone of care and support, offering kindness, patience, and understanding in ways that truly empower individuals to live fulfilling and independent lives. The impact you make extends far beyond the hours you work—it touches hearts, families, and entire communities.
Thank you for your unwavering commitment to helping others thrive. You are appreciated today and every day for the extraordinary care you provide. Thank you so much to all the Direct Support Professionals out there!
With immense gratitude,
The Support Inc. Network
Day Services News & Updates
Wow, what a summer it’s been! Though it flew by in a flash, the Aurora Day Program has been buzzing with excitement and unforgettable moments. We had a blast exploring Tiny Town, splashing around at the Splash Park, conquering the Arsenal, and discovering new parks all across the front range. Our annual BBQ was a huge hit, and we’ve been having tons of fun with yard games, scenic walks, and even decorating the pavement with our individuals in services creativity.
But wait, there’s more! As we dive into the rest of the year, we’re gearing up for even more day program parties, engaging clinical activities, and finding new ways to enhance our services. We couldn’t do any of this without our amazing and dedicated staff. You’ve become not just familiar faces, but trusted friends who make all the difference.
Here’s to continuing the fun and making more fantastic memories together!
Support Inc is thrilled to announce the continued growth and expansion of our day services program! We are proud to officially welcome Brandi Rende to our team. Brandi will be instrumental in driving the development and enhancement of our day services, bringing her expertise and passion to our mission.
As we move forward, our commitment remains steadfast in providing exceptional and personalized support services to individuals across Colorado. With Brandi on board, we’re poised to elevate the quality of our services, introduce innovative programming, and further enrich the lives of those we serve.
Stay tuned for exciting updates and new opportunities as we work together to expand our reach and impact. Here’s to a bright future and to making a meaningful difference in the communities we serve!
Quality Assurance News & Updates- Fire Preparedness
To all Support, Inc. Network, Staff, Providers and Families,
Wildfire season has started in Colorado. This year with the hot and dry weather most of the state is under moderate to high risk for fires. Just this month three fires have erupted along the front range. It’s important everyone be fire aware and be prepared. For more information on how you can prepare for wildfires follow this link.
Each county has an emergency notification system. However, you are not automatically signed up for alerts and must opt in. Some counties have switched notification platforms, and you may no longer be signed up to receive alerts. We encourage everyone to sign up for or check that you are signed up for emergency alerts in your area.
County | Emergency Alert Sign Up |
Adams | Use this link to sign up |
Arapahoe | Use this link to sign up |
Boulder | Use this link to sign up |
Broomfield | Use this link to sign up |
Denver | Use this link to sign up |
Douglas | Use this link to sign up |
El Paso | Use this link to sign up |
Elbert | Use this link to sign up |
Jefferson | Use this link to sign up |
Larimer | Use this link to sign up |
Logan | Use this link to sign up |
Morgan | Use this link to sign up |
Phillips | Use this link to sign up |
Pueblo | Use this link to sign up |
Sedgwick | Use this link to sign up |
Summit | Use this link to sign up |
Teller | Use this link to sign up |
Washington | Use this link to sign up |
Weld | Use this link to sign up |
Yuma | Use this link to sign up |
The air quality around the state has been poor from fires locally and around the United States. Smoke originating from fires or poor air quality can negatively impact all individuals but is especially hazardous for those with compromised respiratory conditions such as: asthma, COPD, lung cancer, cystic fibrosis, and any other chronic or acute respiratory conditions. Everyone, especially people with respiratory issues, should take precautions. Keep all windows in the home closed, reduce or limit outdoor activities, run air purifiers if you have them. It is recommended that sensitive groups wear a mask if they must be outdoors.
If your respiratory symptoms are exacerbated, please reach out to your primary care physician. Always make sure you have access to respiratory rescue medications such as rescue inhalers (example- Albuterol) if ordered by your physician. Always follow current evacuation orders. If you are experiencing respiratory distress, call 911. IQAir can be a helpful tool in monitoring air quality in your area :https://www.iqair.com/us/usa/colorado
Finally, if you have any questions or need support please don’t hesitate to reach out to info@supportinc.com. If you need assistance after-hours please call on-call at 720-841-3122.
Frequently Asked Questions Regarding the DD Waiver in Colorado
Often times we encounter families that are new to the DD waiver in Colorado and services in general. We are always happy to answer any questions you may have, even if it pertains to other waivers we do not serve. Although we may not know the answers to everything, the Intake Team is well-equipped to answer your questions. With a combined 60 years experience in the field, we’re well-connected to community partners along the Front Range and the Eastern Plains.
Reach out to Intake@supportinc.com for specific questions concerning unique situaitons. For broader and more general questions, please refer to the guide below.
1. What is the DD waiver?
The DD Waiver stands for Developmental (and Intellectual) Disabilities and has been a tremendous resource for the people we serve and their families. Some of the benefits you can receive on the waiver include a budget to be spent one of three ways: Family Caregiver, Host Home or PCA (Personal Care Alternative aka an individual living on their own in the community). There’s additional funding as well to cover things such as behavioral/clinical services, job coaching, supported community connections and more.
We are happy to chat with you if you have any questions about services. Please contact Intake@supportinc.com for more details. Our Intake Team has a combined 57 years’ experience in the field. We offer free no-pressure consultations over the phone and online and we’re used to dealing with unique situations.
2. Brief history on the waiver
The waiver was introduced in the state of Colorado in 1983 as part of a national effort to move people with Intellectual and Developmental Disabilites from institutions to community-based settings. Over the last 40 years, the field has grown larger. The Family Caregiver program was specifically introduced back in 2008 and fully implemented in 2010. We still have a ways to go as agencies across the state continue to make improvements by meeting the requirements of the new Case Management Redesign.
Support, Inc. is well equipped to handle these changes thanks to our Quality Assurance Department. We seamlessly adapt to change as the landscape for Intellectual and Developmental disability services continues to improve.
3. Case Management Redesign
Conflict Free Case Management (CFCM) is a federal mandate from Centers for Medicaid and Medicare Services (CMS) under the Federal Final Settings Rule. The rule requires there be a separation between case management agencies (formerly known as Community Center Boards, now referred to as Case Management Agencies) and direct services. This means, a company cannot provide both case management services and program services (provided by PASAs- Program Approved Service Agencies) , such as residential, day services or behavioral services to the same person. Many of Colorado’s CCBs had been providing both case management and program services and are now required to eliminate this conflict of interest.
The efforts of The Department of Health Care Policy and Finance (HCPF) to comply with federal requirements of (CFCM) have evolved into initiatives called Case Management Redesign.
The implementation of this process is nearly complete for most CCBs, now known as Case Management Agencies. We closely monitor changes and strive to maintain excellent communication with case managers and their agencies.
If you are struggling to reach your case manager in a timely manner, please don’t hesitate to reach out to us at intake@supportinc.com We have a wealth of information and can research your questions for you, if you need additional assistance.
4. How to apply for the DD waiver
To apply for the DD waiver, you need to contact your county’s Case Management Agency. This website includes a list of counties. Once you find your county, reach out to them to get started. https://hcpf.colorado.gov/case-management-agency-directory
5. What happens if myself or my loved one doesn’t fit in the DD category?
Rest assured; Colorado offers access to other waivers for different needs. You can find more information at this link: https://hcpf.colorado.gov/hcbs-waivers
Again, please don’t hesitate to contact us about the DD waiver. We’ve helped many families navigate the Case Management Redesign. We are here to help!
Sources:
https://coloradosun.com/2020/02/05/colorado-medicaid-waiver-disabilities/
https://drive.google.com/file/d/1iUCbO3WD-8PJbU3ckihrsGZYX3FOSsyh/view?pli=1
https://coloradosun.com/2020/02/05/colorado-medicaid-waiver-disabilities/
Jeremy Finds his Own Apartment
This July, one of our individuals receiving services, Jeremy, moved to a new apartment! He found the apartment on his own and is located closer to his work. We helped hire movers for Jeremy, and the move went as well as possible. Jeremy and his dog Zeus are very happy to be living in a bigger apartment with a fireplace! They’ll be sure to stay warm through the winter! Congratulations, Jeremy!!
Family Caregiver of the Month
Please join us in congratulating our August Family Caregiver of the Month- Julie Dobler! Julie (and her husband, Dan) are very kind, energetic, attentive, and overall wonderful caregivers to their daughter. Whether it be finding a Summer Camp, or a new Day Program, Julie is continuously trying to find new and fun experiences for her daughter. Julie is an exemplary example of an advocating parent and enjoys sharing things with the team to help us find the services and experiences that are the best fit for her. Julie works hard to ensure that there is no stone left unturned and plays a huge role in ensuring that we have all the information to get HRC packets approved and is very diligent with getting her documentation and tracking turned in. Thank you, Julie (and Dan), for all of your hard work, communication, and most of all the exemplary love and care that you give your daughter! Congratulations again on being named our August Family Caregiver of the month!!!
Quality Assurance Services Webinar
Please join our Quality Assurance Services Webinar on September 18th at 11am! This will be held on zoom (please see link below). To RSVP, please visit supportinc.com/calendar
https://us02web.zoom.us/j/83649485605?pwd=x4AIWQzr0bP134GdLAQx3A1nmUij3A.1
Chris Featured in the Pueblo Chieftain!
One of our individuals in services, Chris, was recently featured in the Pueblo Chieftain!! Check out the article and all of Chris’s accomplishments below!
Chris Manley’s journey to independence with Pueblo Community Resources (chieftain.com)
July Family Caregiver of the Month!
We want to congratulate Rae Jean Lunn-Nix for being nominated as our July Family Caregiver of the month!!!
To meet Rae and her sister Diana and see the love they have for each other as sisters is an undeniable bond. Rae became her sister’s legal guardian after their mother passed. Rae was just 25 years old at the time and did not have any children of her own. It was a promise she made to her mother and has kept to this day. When you go into their home there are so many beautiful arts and crafts projects that Rae has done. She is so creative and talented. She is a strong voice and advocate for Diana as she is unable to verbally communicate for herself. She is constantly looking at new ways to provide adequate support for Diana. Rae was looking into ways to monitor Diana’s health and safety while she is at day program and taught everyone about an Oura ring that monitors vitals through an app. Rae also published a book herself, and even painted the front cover. She has lived through so much pain and tragedy and through it all is a warm compassionate person. This book is one that you just can’t put down! Thank You so much Rae for loving your sister and providing the care you do; you truly are inspiring!!
If you’re interested in Rae’s book, which is a memoir about her life and caring for her sister Diana, please follow the link below.
Clinical Department News and Updates
This summer, our Clinical Department has welcomed four new interns to our team. Lindsay and Gillian are our occupational therapy interns, who are working toward their doctoral degrees from Colorado State University. They were able to work with many of our clients this summer. They brought fresh ideas and perspectives to their person-centered interventions while also utilizing their OT training. Gillian and Lindsay will be moving on to continue their degrees in the fall back at CSU. We also have two counseling interns, Anne and Madison, who are earning their Master’s degrees at the University of Denver and they will be with us throughout the year. They have been able to jump right into applying the counseling skills they have learned in school. They both bring in their own personal counseling styles, infusing empirically backed interventions with new ideas and enthusiasm.
Our interns have helped us to expand our clinical services and offer fun and unique groups at places such as the aquarium, restaurants, and more! We are also planning to increase our clinical services with our interns taking the lead to facilitate even more opportunities for our clients. We are so excited that they have joined and helped our team. We can’t thank them enough!