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Host Home Provider of the Month

Please join us in congratulating our recent Host Home Providers of the Month, Rashinda and Mike Barnes!!

The following write-up was produced by the Denver Metro One Team: The Denver Metro One Team (with an assist from Rich and DM3) is nominating Eva (AKA Rashinda) and Mike Barnes for HHP of the Month.

Eva and Mike Barnes are being nominated for the HHP of the month award. Eva and Mike have displayed professionalism, integrity, and they are great team players. The super duo of Eva and Mike are always using person-centered and trauma informed care techniques when working with individuals in their home. Eva and Mike are willing to take on difficult individuals with significant medical and behavioral needs, often at a moment’s notice. They are easy to reach and are always willing to help out with respite needs. Eva and Mike are currently a 3 bed home. SW has made exceptional progress with her mobility after an unexpected hip surgery. Eva has been diligent in facilitating PT as she recovers. KH it is new to the home, but in the short time he has been there Eva and Mike have already started working with him on finding a new day program, helping him figure out his work schedule, money management skills, and they are also encouraging KH to make healthy food choices. Their third individual has a challenging history of finding the right fit of a home for himself. He’s been in the home for over two years now.

There have been some difficulties along the way but also a lot of success and growth. Eva and Mike didn’t give up during the rough times and have put a lot of effort and energy into making things as stable as possible and have given the right amount of support to meet this individual’s needs. At this point in time, this individual and his team report that he has made personal growth and he says he likes living with his Providers and other individuals living in the home.

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COVID-19 Vaccination Clinics Hosted by Support, Inc.

Support, Inc. recently hosted it’s second vaccination clinic, and we’re proud to report on this successful accomplishment! We vaccinated 156 people for their second dose, and about 5 individuals received their first dose of the Moderna vaccine. From the set-up to the tear down, we’re so happy to share some details from the clinic. Everything ran smoothly and went off without a hitch.

First, we started by partnering with CDPHE. We worked together with medical staff on-site including RNs from the state and our very own Registered Nurse, Morgan Struck. Morgan and Laura (Associate Director of Quality Assurance) ensured we had the staff we needed to vaccinate as many people as possible, rapidly and safely. Our first clinic held on March 17th went well with no major hiccups. Thanks to this planning and preparation a month ago, we were well-equipped to lead our second clinic with the guidance of CDPHE staff.

It was a group effort to put on this vaccination clinic-before the first and second vaccination clinics, we held volunteer meetings to go over each person’s individual role in the process. We clarified questions and made sure everyone knew what they were doing. By the time the clinics rolled around, we felt well prepared and confident in leading the people we serve through the process we developed.

In addition, our Day Services staff closed the program the day before to prepare for everyone joining us the following day. Our DSPs and Day Program Supervisors were instrumental in hosting the clinic, alongside CDPHE staff. We thank everyone that volunteered their time to make this work. We mapped out our site to have a nice flow for the clinic. We also had a wait area for people to be monitored 15 minutes after their vaccination.

Our established COVID-19 Pandemic Committee thought about this vaccination process for the people we serve from multiple angles. We developed several accommodations for PRS, to make this as easy as possible for them. If someone would rather be vaccinated outside, we offered drive-up services for these individuals. We offered snack and water and juice to anyone that needed it. Support, Inc. also offered fidget spinners and other hand-held “gadgets”, if you will, to help keep folks entertained while they waited 15 minutes during their observation period.

So why did we host this clinic? We wanted the people we serve to have easy access to the vaccine. We also considered the needs of PRS and their families and providers to have a familiar setting in which to become vaccinated. Furthermore, we wanted our staff to have a place to come to, in case they needed the vaccine, as well. Ultimately, we endorse the vaccine and continue to encourage the people we serve and our entire network to get vaccinated soon!

Check out our photos from the vaccine clinic! And for further questions on the planning and the process, please email Cathy at Cathy.Kellogg@supportinc.com

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The Wide World of Sports

Support, Inc. hosted its first ever sports event and boy did we have fun! From socially distanced games to DIY baseball cards and stadium snacks, this full-day event was packed with fun activities.

To start, Day Services Supervisors asked our Direct Support Professionals to develop this event with the people we serve. We’re more likely to enjoy ourselves when we have a hand in the planning, and so we wanted our DSPs to “own” this event and have fun with it! When our staff is involved in the planning with our clients, the event is more likely to be successful and engaging for everyone involved. We thank our staff for spearheading these efforts and for being so thoughtful and creative in their brainstorming sessions.

Next, we asked our Day Program attendees what they would like to see for this event.  The Support, Inc. Client Council offers a voice to those that want to express ideas for organizational input and change. The Council came together to plan this as their first major event of the program. The Client Council offers exciting opportunities to be seen and heard and to ultimately get involved with the agency. Once ideas for the Wide World of Sports were developed, a date was set, and the event took off without a hitch.

The Wide World of Sports ran from 9:45-3:15 and included activities such as mini-golf on site and making wrestler’s masks. People were welcome to participate in person or online at their leisure. When basketball happened in person, DSPs ran a separate group online called Fairytale Factory. The group had fun going over Casey at the Bat and having their own mini party online.

In addition, our PRS had fun making their own baseball cards from scratch!! These cards were dressed up as MVPs and each person described their own positive characteristics. These cards proved to be fun and personable, unique to each individual in services. Each card offered insight into how each person sees themselves. In the days leading up to the event, PRS designed their own jerseys too. It was nice seeing everyone decked out in their best sport’s attire, whether it was home-made or Colorado sports teams. I noticed a Bronco’s jersey and Rockie’s swag, too!

Stadium snacks proved to be a fan favorite. We had a nacho bar, popcorn, and hot dogs to boot. Who says you can’t enjoy the food we’ve come to miss just because the stands are closed? Day Program attendees loved dressing up their food and getting creative with the nacho toppings. 

DSPs had a video on YouTube to share called Great Moments in Sports. What I loved about our sports event was, not everything required physical activity. You can talk about sports, watch sports on TV, make wrestlers masks and still be engaged in the topic. This versatile line-up of activities allows for everyone to participate whether you are physically capable of playing sports or not. Our Day Program has a Wii on site, so many folks were able to play Wii sports such as bowling, golf and tennis. Others chose to run the relay race in which you balance an egg on a spoon. I have to say, I don’t even like sports, and I had a great time. This day-long event led me to realize how open-ended the world of sports can truly be.

In closing, I’d say we had a great time hosting this event. From the activities hosted on site to the fun we had online, there’s something for everyone that joins our Day Program. If you’d like to learn more, please email Cathy at Cathy.Kellogg@supportinc.com We would love for you to join our in-house us in the future!!

Teri Leiker (Photo courtesy of Lexi Knutson)

Reflecting on the Legacy of Teri Leiker

As we continue to mourn the lives lost in the tragic Boulder shooting, we reflect on the impact that Teri Leiker had on her community.

Teri Leiker worked at the King Sooper’s in Boulder for over 30 years. When she wasn’t busy at work, serving the community, her family reports that

Teri was the most joyful person to be around. Everyone loved her and she loved them back. Teri was a very empathetic individual that cared deeply for those around her and cared about those affected by past floods and wildfires. Teri, like so many of us, was a multifaceted person with her own individual needs and wants and hopes and dreams. With help from Imagine, Boulder County CCB, Teri was able to live on her own at age 21. She maintained her independence and lived a full of dignity and pride. From starting her first and only job at King Sooper’s in 1989 to becoming a homeowner, Teri found her place in the world, becoming a steadfast staple of her local community.

To say that this loss has been significant and absolutely heartbreaking for the IDD community and those that knew her would be an understatement. As the last few weeks have passed, we’ve heard stories in the field relaying what a tremendous individual Teri was. We send our most heartfelt thoughts and well-wishes to Teri’s family and the IDD community in Boulder, including those that knew her at Imagine. We pray that the memories of her life provide comfort and solace to those that loved her.

These photos posted below were from a recent memorial service. As you can see, Teri’s impact on the community remains unmatched and she will be sorely missed.

For more information, you can read about Teri here: https://www.9news.com/…/73-012b4313-ecd7-46d8-a988…

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COVID-19 Updates

April 2, 2021

To all Support, Inc. Staff, Providers and Families:

In this communication we will cover the following:

  1. Colorado COVID-19 vaccine update and where to get a COVID-19 vaccine
  2. Support, Inc.’s COVID-19 vaccine clinic
  3. Looking ahead
  1. Colorado Vaccine Update

Beginning today, Friday April 2nd, 2021 Phase 2 of Colorado’s distribution plan opens. In this Phase, anyone over the age of 16 is eligible to receive the COVID-19 vaccine.  Colorado expects anyone who wants the vaccine should be able to get the vaccine within the next 2 months, this may change however based on vaccine supply and the increased demand.

There are many options to schedule a vaccine appointment across the state. Click on any of the locations listed below to be directed to the sites appointment registration system.

    • Vaccine Spotter is a tool to help you find COVID-19 vaccine appointment openings at Colorado Pharmacies. The website is updated every minute. 

We are here to help you access the vaccine! Please reach out to your supervisor or Residential Program Coordinator for assistance finding a vaccine appointment.

2. Support, Inc.’s COVID-19 Vaccine Clinic

On Wednesday March 17th we hosted a first dose COVID-19 vaccine clinic at our Aurora office. With the support of CDPHE’s (Colorado Department of Public Health and Environment) Vaccine Support Team we were able to administer 165 doses of Moderna’s COVID-19 vaccine to our individual’s receiving services, employee and contractors.

Hosting this clinic was important to our organization. This is a big step in supporting all our employees, contractors and individuals receiving services to get access to this critical vaccine. Navigating community-based vaccine clinics can be frustrating and time consuming. Hosting this clinic allowed us a simple avenue for our constituents to access the vaccine. People with intellectual and developmental disabilities have often been overlooked in both National and State pandemic response. This population also faces challenges in accessing quality medical care in the community. By hosting this clinic, we were able to offer our constituents access to the COVID-19 vaccine at a familiar location, with support staff around they recognize and know by name and most of all we were able to administer the vaccine in a flexible and safe environment that allowed us to support each person and family’s unique needs.

If you attended the clinic, your Residential Program Coordinator or Supervisor will assist you to schedule your second dose appointment.

3. Looking Ahead

We continue to work under our current COVID-19 operating protocol including limiting in-person visits to homes, limited office use by appointment only and limited on-site day services. Everyone, regardless of vaccination status, should continue to follow all infection control practices including social distancing, washing your hands frequently and wearing a mask when in public or having contact with people who don’t live with you.  

There continues to be on-going research into the COVID-19 vaccine. We know the vaccine is highly effective at protecting the recipient from getting COVID-19 and will also protect you from getting seriously ill if you do contract the virus. We do not know yet how well the vaccine prevents you from spreading the virus to others. We are also still learning how effective the vaccines are against new variants that cause COVID-19.

As vaccination rates increase, research data is released, and we get additional guidance from the CDC (Center’s for Disease Control) and CDPHE’s (Colorado Department of Public Health and Environment) we will update our operating protocol and communicate any changes to you.

If you have any questions, please do not hesitate to reach out to myself, your supervisor or Residential Program Coordinator.  

Be sure to never miss our correspondences, follow us on Facebook, be sure you are on email and newsletter distribution lists and check out website for on-going updates about COVID-19 and other happenings around the organization.

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Host Home Provider of the Month

Please join us in congratulating our recent Host Home Providers of the Month, Berthy Pondaag!

The following write-up was produced by the Denver Metro Three Team: 

Denver Metro 3 (Team Hypernova) would like to nominate Berthy Pondaag and co-provider Jacqueline Lompolium for the HHP of the month award!  They have continued to provide consistent and exemplary care to two of our most vulnerable individuals.  Their patience while the team worked on methods to ensure the health and safety of one of their individuals to provide them with the least restrictive, most inclusive environment is admirable.

Time and time again, they’ve shown their ability to go above and beyond to ensure documentation is completed accurately and in a timely manner, come up with solutions to ensure goals are being worked on and that the services being provided are carried out in the proper setting.  Berthy and Jacqueline have worked hard to make sure their individuals live their best lives while still following all protocols and doctor’s orders. The last few months have not been easy but one thing is for certain, their quality of care for their individuals has never wavered. We want to thank you both for the work you do and let you know we appreciate you!  

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Support, Inc. to Host a Vaccine Clinic

Support, Inc. is preparing to host it’s first vaccination clinic on March 17th from 10:00a.m.-4:00 p.m. The clinic is hosted in partnership with CDPHE and is offered to clients, staff, providers, and family caregivers who meet the criteria based on the phase we are in. For more information, please see the flyer below, or contact your RPC or supervisor to get signed up as quickly as possible.

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COVID-19 Communication

The following information has been produced by our Associate Director of Quality Assurance, Laura Viers, on March 4th, 2021. For additional questions and information, please email Laura at Laura.Viers@supportinc.com

To all Support, Inc. Staff, Providers and Families:

In this communication we will cover the following:

  1. National COVID-19 vaccine update.
  2. Comparison of the three COVID-19 vaccines
  3. Colorado’s updated COVID-19 vaccine distribution plan and what this means for persons receiving services.

1. National updates:

On Saturday February 27th, the Food and Drug Administration (FDA) granted Emergency Use Authorization to Johnson & Johnson to use their Janssen Bio tec. COVID-19 vaccine. Comparison of the three COVID-19 vaccines:

2. Comparison of the three COVID-19 vaccines:

When getting your vaccine, you will likely not have a choice in which vaccine you get. Manufacturer availability depends on the vaccine each clinic gets on a weekly basis.  For vaccine’s requiring a second dose, you must get the same brand for your first and second dose. There are now 3 COVID-19 vaccine’s below is a comparison of the three vaccines.


Pfizer
Janssen Moderna
Side effects:
Pain at the injection site
Injection site redness
Injection site swelling
Tiredness
Headache
Muscle pain Fever
Chills
Joint pain
Swollen lymph nodes  
Side effects:
Pain at the injection site
Injection site redness
Injection site swelling
Tiredness
Headache
Muscle aches
Fever
Nausea
Side effects:
Pain at the injection site
Injection site redness
Injection site swelling
Fatigue
Headache
Muscle pain
Fever                                 
Chills
Joint pain
Swollen lymph nodes
Nausea
Vomiting  
Who can get the Pfizer vaccine? The FDA granted emergency use authorization for individuals 16 years and older Who can get the Janssen vaccine? The FDA granted emergency use authorization for individuals 18 years and older Who can get the Moderna vaccine? The FDA granted emergency use authorization for individuals 18 years and older
Administration of the Pfizer vaccine: The Pfizer vaccine vaccination series if 2 doses given 21 days apart. * You must get both doses of the vaccine * Administration of the Janssen vaccine: The Janssen vaccine is given as a single dose. Administration of the Moderna vaccine: The Moderna vaccine vaccination series is 2 doses given 28 days apart. * You must get both doses of the vaccine *
Storage of the vaccine: The Pfizer vaccine must be stored at ultra-cold temperatures of -76° F and -112° F Storage of the vaccine: The Janssen vaccine must be stored between 36° F and 46° F. Storage of the vaccine: The Moderna vaccine may be stored in a fridge or freezer. The vaccine may be stored in a freezer between -5°F and -13°F or under refrigeration at 46°F to 36°F for up to 30 days. 
How effective is the Pfizer vaccine? During the clinical study, Pfizer’s vaccine was found to be 95% effective at preventing COVID-19 disease. How effective is the Janssen vaccine? During the clinical study, Janssen’s vaccine was found to be 77% effective at preventing severe/critical COVID-19 disease at least 14 days after vaccination and was 85% effective at preventing severe/critical COVID-19 at least 28 days after vaccination. How effective is the Moderna vaccine? During the clinical study, Moderna’s vaccine was found to be 94.1% effective at preventing COVID-19 disease

3. Colorado’s updated COVID-19 vaccine distribution plan and what this means for persons receiving services:

In the coming weeks, Phase 1B.3 and Phase 1B.4 of Colorado’s distribution plan will open. Phase 1B.3 will open additional eligibility for some individual’s in services. Phase 1B.4 will open eligibility for all individual’s receiving services through Support, Inc.

Eligible to receive the COVID-19 vaccine
now
Coloradoan’s age 65 or older
Eligible to receive the COVID-19 vaccine Friday March 5th Coloradoan’s age 60 or older
Coloradoan’s age 16 and older with 2 or more of the following high-risk conditions:
Down Syndrome
COPD
Diabetic mellitus (type 1 and type 2)
Individuals with disabilities who require direct care in their home.
People with disabilities that prevent them from wearing a mask
Cancer (those currently receiving treatment or have received treatment in the last month)
Chronic kidney disease
Specific heart conditions (heart failure, cardiomyopathies, coronary heart disease, severe valvular/congenital heart disease)
Obesity (BMI equal to or greater than 30kg/m^2)
Pregnancy
Sickle cell disease
Solid organ transplant  
Eligible to receive the COVID-19 vaccine Around March 21st (official date TBD)                   Coloradoan’s age 50 and older
Coloradoan’s age 16 and older with 1 of the following high-risk conditions:
Down Syndrome
COPD
Diabetic mellitus (type 1 and type 2)
Individuals with disabilities who require direct care in their home.
People with disabilities that prevent them from wearing a mask
Cancer (those currently receiving treatment or have received treatment in the last month)
Chronic kidney disease
Specific heart conditions (heart failure, cardiomyopathies, coronary heart disease, severe valvular/congenital heart disease)
Obesity (BMI equal to or greater than 30kg/m^2)
Pregnancy
Sickle cell disease
Solid organ transplant  

Do you follow us on Facebook? We are running a social media campaign to #SupportTheShot and have joined Alliance Colorado’s (our trade association) campaign to #RollUpYourSleve and help Colorado conquer COVID. If you would like to be featured on our social media page email cathy.kellogg@supportinc.com with a picture and why getting the COVID-19 vaccine is important to you.

Be sure to never miss our correspondences, follow us on Facebook, be sure you are on email and newsletter distribution lists and check out website for on-going updates about COVID-19 and other happenings around the organization.

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A Glimpse into the Vaccination Process

Support, Inc. is offering insight into the vaccination process as documented by our Director of People Operations. Read below to learn more about the vaccination process from Nick’s perspective as he received his first dose in the Denver Metro Area.

Hello All,

I am Nicholas Manning, the Director of People Operations at Support, Inc. I currently oversee our Human Resources Department, and have been with Support, Inc. since May of 2015. If you know me, you most likely have met me in my former role as an Associate Director in the Denver/Metro Area.

I would like to share my experience getting the COVID-19 vaccine with all of you. Now, you may or may not assume that this choice was easy for me, it was not.

I am a person of color and identify as a member of the Black community. I have always had concerns about vaccines due to generational trauma and a general desire to not go to the doctor for anything other than a medical emergency. From the infamous Tuskegee Experiment to the misrepresentation of the voices of POC on medical boards, etc., feeling comfortable being on the front line of receiving medical treatment is not something I feel terribly comfortable with.

However, I found it important for me to receive this vaccination , like no other time before.

Here is a bit about my journey.

The reasons:

Black, Hispanic, and Native American people are about 4 times more likely to be hospitalized and nearly 3 times more likely to die of COVID-19 than white people. Yet African Americans have nearly the lowest rates of vaccination among any ethnic group. In fact, white Americans are being vaccinated at a rate 3 times higher than Black Americans. New CDC figures show that of those who have received at least the first dose of a vaccine, 5.4% are Black people, compared to 60% who are white people. According to recent Kaiser Family Foundation poll, about 35% of Black Americans said they don’t plan to get the vaccine, citing fears about safety and concerns that the vaccines.

As I have stated, these concerns are rooted in distrust over time and I hope that my story can help provide insight on the vaccine from someone you can connect with personally, not simply a stat on a website. Additionally, I felt that being a person from my community who decided to receive the vaccine, I could share my experiences with others in hopes of supporting others regardless of whether or not they decided to also.

How:

First, I utilized a link connecting me to Tri-County for an appointment. Now, this process has been frustrating, and many of us can understand how and why. There are a lot of people wanting it (about 80% of the adult population) and the system itself has not caught up to the demand. However, after some time and support I was able to access to an appointment. However, things came up, as they do with most of us so I had to change it. I was scared, and hoped that I would not lose the opportunity. I was successfully able to move my appointment to Wednesday 17th, 2021.

I was sent an email with clear directions. I was instructed to sit in my car and await a phone call before entering the Tri-County East Aurora location.

I received the call and was instructed to head inside. I was a bit nervous and also excited. I am hopeful this will protect me, the people I care for both at home and our Support, Inc. Community.

I headed in with my official leader from our CEO Bentley Smith, that is available to us.

I got to the doors and moved through the secure building. People inside were respectful as I checked in.

As I awaited for my appointment, I filled out a single page document. Questions we are used to as of now. Have I been exposed to COVID-19? Have I traveled outside of the United States in the last 14 days? Etc. I gave the desk clerk my paper and sat down. Within minutes I was asked to come back.

Alecia, a data collector and registered nurse was my Shot Giver for the day. Alecia sat me down and reviewed my form with me. She asked me about my experiences and educated me on how my answers mattered. She also provided me the attached PDF. She was transparent and discussed that the CDC wants to help us stay healthy as well as gain important information from us individual to track the success of the vaccine. She offered to answer any questions I had before she even prepared the shot. She stated that she wanted to make sure I felt comfortable with the information before moving forward. Alecia shared information about the trend of data to how effective I can expect the vaccine to be. Though early signs suggest the vaccine is effective, I was still encouraged to wear a mask following my second dose to ensure the safety of our community. She informed me that I was to remain in the waiting room for 15 minutes to ensure I do not have an allergic reaction. She also explained I would most likely feel some ache in my arm and the best way to ensure it was minimal was to use it and frequently. She informed me that Tylenol and Ibuprofen were fine to use even though some social media reports said otherwise.

She prepared my arm and I received the shot. It felt the same as most shots, no real pain outside of the assumed pinch. (I was not allowed to record the actual shot, I tried). I received my vaccine dose, thanked her for her time and headed to the waiting room. I waited 15 minutes and did not feel adverse effects so I stood up, got a drink from the vending machine and went home.

My arm ached about 48 hours after with some slight swelling (thought it was my muscles, but nope… just swelling). It has subsided in day 3. I have had no illness reactions as of now. No fever, no cough, no headache.

My experience may be unique. I also believe that many of us read so much on the internet that may influence us to be more or less willing to move forward and having a person who they can interact with share their experience may be more meaningful. I also understand that my privilege of not have any health risks, nor planning on being pregnant/breast feeding, is a benefit I have that many who may read this do not.

Currently, data does not show adverse risk to those who are pregnant or have moderate health risks as the information is still very new, but also remains positive to date.

If you have any personal or general questions about my experiences, please reach out to me directly at Nicholas.Manning@supportinc.com. I do not mind talking with you personally.

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Host Home Provider of the Month

Please join us in congratulating our recent Host Home Providers of the Month, Linda and Scotty Cummins!

The following write-up was produced by Team SoCo: We would like to recognize Linda and Scotty Cummins as Support, Inc’s Host Home Provider of the Month. Linda and Scotty are dream providers! They routinely and regularly keep the daily documentation current for their individuals in service, as well as always keeping their own compliance requirements up to date. However, paperwork is not their only superpower! They also have fabulous, healthy relationships with the gentlemen in their care. Their folks love that they are part of the family, and all enjoy camping, fishing, hiking, and generally being in the outdoors. Linda and Scotty encourage their independence and help them to speak up for themselves.

Recently, Scotty and Linda were approached to take a new gentleman into their home. He preferred to have a bedroom on the same floor as everyone else, so Scotty and Linda took on the effort and expense of hiring contractors to transform their open-sided office into a new private bedroom. Talk about going the extra mile! While the remodeling was taking place, Linda and Scotty had Zoom visits with him and his mother so that everyone felt more comfortable about the impending move. The atmosphere of their home is friendly and happy, and obvious to all who visit (virtually or in person!) Please join the Colorado Springs team in congratulating this wonderful couple on their well-deserved recognition!