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Becky’s Bathroom Renovation

We would like to congratulate person receiving services, Becky Krekow, and her Brother/Family Caregiver, Marty Krekow for their hard work in getting their recent bathroom renovation completed. As her Brother, Marty has always made sure Becky has all the supports needed for her to thrive in her home and in the community. This home renovation was not an easy one, but he made sure to reach out and make it happen! Please read a little message below from Marty:

“Becky needed a bathroom modification from a tub to a step-in shower with a seat for her bathing and personal hygiene needs. Her ability to enter and exit the bathtub had become increasingly more difficult as her slips and falls have also become more frequent. I was worried about Becky’s safety while bathing and possibly getting injured. As her brother and FCG, I’m looking out for Becky’s safety and well-being so she can maintain her health and most importantly her independence. I would like to recognize and give credit to all those involved that helped Becky receive a safe and comfortable way to maintain her personal hygiene and keep her independence.  The staff at Support Inc. (Paulyn, Ashley and Katie) and Developmental Pathways (Miranda Brinkman and Alexis Aviles) helped us navigate through the process to achieve the modification.”

Thanks to everyone for their hard work and congratulations to Becky on her new and improved bathroom!!

March Host Home Providers of the Month!

We would like to nominate Chance and Bill Nahuway for our March Host Home Providers of the Month!

Below is a message from their Residential Coordinator, Morghan:

I’ve had the pleasure of working with Chance and Bill for the past eight months, and during this time, they have consistently demonstrated exceptional professionalism and dedication. They are highly communicative, ensure all documentation and paperwork is always up to date, and provide outstanding care for their individual in services. They truly exemplify what it means to be a great provider that provides quality care.

Recently, Chance and Bill took a much-deserved vacation and went above and beyond by securing highly capable providers to support their individual with complex medical needs. This is just one example of their commitment to maintaining continuity and excellence in care, even in their absence.

As an Residential Coordinator, I deeply appreciate their reliability, attention to detail, and unwavering commitment. Their home is one I never have to worry about, and if they had availability, I would confidently recommend them to others without hesitation. I honestly can’t say enough positive things about them—they are truly exceptional.

Congratulations Bill and Chance on being named our March Host home Providers of the Month!!!

 

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Nursing Team News & Updates

The Nurse Team would like to announce the members of our team and what residential teams they cover. We would like to highlight the importance of hydration as we are entering the spring/summer months and also sun protection. Here are the members of the team and the teams they are associated with and the information we would like to share.

Erin Gordon – Lead RN (Northern, DM region)

Lauren Reed – RN (Southern, DM region)

Nicole Jordan – Med coordinator (DM3, DM4, and Loveland)

Moriah Welles – Med coordinator (DM1, DM2, CO Springs until April 2025)

Jamie Weidman – Med coordinator (returning to us) (PCR, CO Springs in April 2025)

In Colorado we have the pleasure of being exposed to the sun most days of the year. With exposure to the sun and heat, comes a responsibility to ensure that we stay hydrated and protected. Below are some tips for applying sunscreen and encouraging hydration:

Tips for encouraging hydration:

  • Make water accessible: ensure that water is readily available and easy to access
  • Use visual cues: utilize visual reminders, such as colored cups or water bottles to help individuals remember to drink
  • Offer a variety of beverages: provide a variety of hydrating options, such as water, juice, or electrolyte drinks to cater to individual preferences
  • Incorporate hydration into daily routines: make sure to include hydration as part of daily routines, such as before meals, after activities or before bed
  • Seek professional guidance: consult with healthcare professionals or service providers for personalized recommendations and strategies for promoting hydration

Tips for Applying sunscreen:

  • Practice the Routine: Just like brushing teeth or getting dressed, make sunscreen application a routine.
  • Make it Enjoyable: Some individuals with IDD may find sunscreen application aversive. Try applying it in a safe, comfortable space, and consider making it a relaxing experience.
  • Use Visual Reminders: Visual cues, such as pictures or diagrams, can help individuals understand the process.
  • Try Different Methods: If one method doesn’t work, try another. Experiment with different types of sunscreen (creams, sprays, sticks) and application techniques.
  • Reapply Frequently: Reapply sunscreen every two hours, or more often if swimming or sweating.
  • Apply Generously: Use enough sunscreen to cover all exposed skin.
  • Consider Sensory Sensitivities: Some individuals with IDD may be sensitive to the texture or smell of sunscreen. Choose a product that is gentle and fragrance-free, and use firm, deep pressure during application to help them feel more comfortable with the sensation of sunscreen on their skin.
  • Apply Before Sun Exposure: Apply sunscreen at least 15-20 minutes before going outside to allow it to absorb into the skin.
  • Don’t Forget Vulnerable Areas: Remember to apply sunscreen to areas like the ears, back of the neck, and the tops of the feet.
  • Use Lip Balm with SPF: If possible, use lip balm with SPF to protect the lips.
  • Set Reminders: Use an alarm or timer to remind you to reapply sunscreen.
  • Seek Shade and Wear Protective Clothing: In addition to sunscreen, encourage individuals to seek shade and wear protective clothing, such as long sleeves and wide-brimmed hats.

Specific Tips for Individuals with Sensory Sensitivities:

  • Choose Gentle Products: Opt for fragrance-free, hypoallergenic sunscreen.
  • Use Firm, Deep Pressure: Some individuals may find firm, deep pressure during application to be soothing.
  • Break Down the Task: If the task seems overwhelming, break it down into smaller steps.
  • Use a Timer: Use a timer to help individuals know when it’s time to reapply sunscreen.
  • Practice in a Safe Space: Practice sunscreen application in a safe, comfortable space before going outside.
  • Use a Mirror: Allow individuals to see themselves applying sunscreen, especially if they have difficulty with fine motor skills.
  • Use a Spray Sunscreen: Spray sunscreens can be easier to apply and may be less overwhelming for some individuals.
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February Family Caregiver of the Month!

We would like to congratulate and nominate Kalyn Berghoefer, for Family Caregiver of the month! Kalyn moved to Colorado last year to become the family caregiver to her younger brother, Jack. Being able to witness the bond between Kalyn and Jack is incredibly special. According to their Residential Coordinator, Kalyn is one of the sweetest and most kind-hearted people we’ve had the pleasure of getting to know. She advocates for Jack and makes sure his voice is the loudest in the room, always emphasizing that his choice matters. It’s been wonderful to see their relationship shine in their time with Support Inc.

One of the biggest events that Jack looks forward to is his triathlon, but he had to miss it this past year due to being sick. Kalyn and the family knew how important this was for Jack, so they created a triathlon specifically for him and he was able to participate while they cheered him on. Kalyn is always coming up with ways to celebrate Jack’s accomplishments and making sure he doesn’t miss out on the activities he loves. Kalyn, you have the sweetest heart and offer unwavering support to not only Jack, but everyone around you. Congrats on being nominated as our February Family Caregiver of the month!!!

Day Serv.

Day Program Services- where we are and where we’re going!

Who We Are:

  • Vision: A community where inclusion is the norm, and everyone has purpose and confidence.
  • Mission: Empowering individuals through meaningful opportunities for growth, fun, and community connection. While fostering an environment of support, mutual respect, and belonging

What Services We Provide:

  • We offer Supported Community Connections (SCC) and Specialized Habilitation (Spec Hab).
  • Our day programs provide structured Spec Hab and community activities each week.
  • SCC:
  • Community activities that build social skills, engagement, and independence.
  • Includes personalized outings and volunteer opportunities.
  • Spec Hab:
  • Site-based activities focused on self-care, communication, and daily living skills.
  • Supports personal growth through direct, structured assistance.

Where We Are Now:

  • Day programs operating in Pueblo, Aurora, and Loveland.
  • Offering outbound support in the Denver metro area and surrounding communities.
  • Expanding opportunities for individuals in residential support.

Where We’re Headed:

  • Immediately expanding to Greeley due to demand in Weld County.
  • Future locations include but not limited to, Colorado Springs, Jefferson County, Boulder County, Adams County.
  • Continuing to assess needs for future growth.

How We’ll Get There:

  • Growth is intentional and strategic- Ensuring each location is set up for success.
  • Key factors include community needs, access, and team experience.

Regionalization and Collaboration Benefits:

  • Organizing teams regionally for better efficiency and collaboration.
  • Strengthening connections with local communities and agencies.
  • Enhancing partnerships with residential and clinical teams to improve services.
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Ben Enjoys a Night to Shine!

One of our individuals in services, Ben, recently participated in the Night to Shine dance that is done through the Tim Tebow foundation.  Ben had a great time the week before the dance going to Men’s Warehouse with his Host Home Provider, Cindy Neumann, to get fitted for his tux.  The highlight in getting fitted was the “shinny shoes” (he had a difficult time when it came to returning those shiny shoes!).  It was hard for Ben to wait a week until he was able to ware his Tux and those special ‘shiny shoes’ but when it came time for the dance, it was worth the wait.  Ben had a great time!!  He loved getting all dressed up and getting a boutonniere pinned on him.  He enjoyed getting to eat Chick-Fil-A who provided food for the event.  He met up with others from his day program and was able to socialize with all of them.  Ben received a crown that he wears all the time! It is safe to say that this event is very important and special to a lot of people, and it was a great night for Ben!! You can find more information about the Night to Shine using this link- Night to Shine | Tim Tebow Foundation

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Lily Moves to a Host Home!

We want to congratulate one of our individuals in services! This past month Lily moved from a Family Caregiver (FCG) setting to a Host Home setting.

Lily has had the goal of moving from her parents home for some time and now it is truly happening!! Lily and her FCG worked on money management, how to navigate her work schedule and both had made lists on what was important to each of them when finding a Host Home. Lily goes to a Day Program where she found a very interested Direct Support Professional who was hoping to become her Host Home Provider (HHP) full time. After a few meetings we quickly realized what a great fit this would be! The soon to be HHP asked her questions, but was also mindful to address any concerns and questions from Lily and her FCG. The HHP and Lily were very excited to see Lily’s goal of moving out of her family home was coming to fruition. This transition went so smoothly, Lily and her family had everything packed and ready to go before we arrived to help. They were clearly very organized. Lily wants to gain more independence and her FCG was very supportive of helping her achieve this goal. Lily’s new HHPs showed up to help her load her belongings in their truck. In a time that could have been stressful, this process was simple and encouraging to see Lily being put first in her goal of reaching more independence. The FCG followed us to the HHP’s home and helped unload Lily’s belongings, hugged her and said call me if you need anything. It was heartwarming to see how supportive both the FCG and HHP’s were in this transition. Congratulations to Lily and all for accomplishing this goal!

 

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Clinical Team News & Updates

The new year is here and the Clinical Team has been working hard! In 2024 our clinical services increased and we were able to provide more care than ever before! We are looking forward to continuing to expand our clinical outreach this year. One area we would like to highlight is growing our group counseling services. With our new office location in Loveland, CO, we will be able to start offering group services and integrate them into our new day program there. We also continue to run multiple groups weekly at our Aurora Day Program location. Our group offerings range from emotional regulation, social skills, to healthy relationships and we will keep adding in new groups throughout 2025.

Please stay tuned and contact Info@supportinc.com for more information.

 

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Happy Holidays From Your Quality Assurance Department!

December ushers in the holiday season including Christmas, Kwanzaa, Hanukkah and the New Year. This is often a time of reflection as we contemplate our successes and challenges over the last year. If we could sum up 2024 in a few words, it would be a ‘year of change’. Services for people with IDD went through large scale changes in this last year.

  • Case Management Redesign required Colorado case management agencies to provide case management to all 10 Home and Community Based Service (HCBS) waivers as a means to simplify access to long-term services and supports. Within case management redesign, the Community Center Boards (CCB’s) were also transitioning to conflict free casement in which they could no longer provide both case management and direct services. This year the last 2 cohorts of Case Management Agencies (CMA) transitioned.

 

  • Colorado Department of Public Health and Environment (CDPHE) abbreviated surveys: CDPHE spent this year conducting abbreviated surveys to catch up on several years of backlogged recertification visits to Program Approved Services Agencies (PASA’s). We had our recertification visit in April.

 

  • Updated/ New Regulations with the changes in Case Management Redesign came the need for the state to revise current regulations to align with the change to CMA’s. While the last minor revisions are going through final approval with the Medical Services Board, these updated regulations include changes for PASA’s.

 

As we look ahead to 2025, our system will have a few more large-scale changes.

  • NEW Person-Centered Support Plan (PCSP) & Colorado Single Assessment (CSA) tool to replace the current service plan (SP) and ULTC 1002. assessment. The new PCSP continues to outline the HCBS and long-term services and supports a person is receiving but the revised plan will be more person-centered and ensure better coordination of services. The new assessment will be a universal tool applicable to all people receiving HCBS services. Both tools will be implemented in 2025, HCPF is exploring a slow rollout and updates to the timing will be provided.

There was a lot of change this last year and our system is slated for more changes in 2025. Thank you for supporting the people we serve through all these changes. If you have questions or need assistance don’t hesitate to reach out, we are here to support you.