CR

Caregiver Resources

How to Work Small Moments of Joy Into Your Day

https://www.rd.com/article/moments-of-joy/

Now’s the time to start making summer plans- check out this article on Adaptive Summer Sports in Colorado

Free Upcoming Events in May-

Northern Colorado

Denver

Southern Colorado and Pueblo

 

Don’t forget to join our Monthly Caregiver Group to engage with like-minded families and providers at Support, Inc! Our next meeting will be held on May 17th at 11:00 a.m. and we will have a guess speaker to talk about Special Needs Trusts, ABLE accounts, etc. Please see the details below to join us online.

Join Zoom Meeting

https://us02web.zoom.us/j/87461329478?pwd=Q0R3dnAzUXBRcStCVWNBU0hpalJLUT09

 

And last but not least, here’s a recommended activity for this month-try a new Spring Salad recipe! There’s so many yummy foods coming into season right now. I thought a few of these ideas sounded great!

Spring Salads Ready in Three Steps or Less

 

Welcome New hire

New Residential Coordinators

We are excited to announce and introduce three new Residential Coordinators who recently joined the Support Inc. family! Please read more about Nathalie, Jennifer and Celena below.
Hi, my name is Nathalie! I moved to Denver last summer from New York City after teaching 7th grade math in the Bronx. I got a degree in Mathematics and Education from Manhattan College. I came to Denver to take a break from the city and enjoy more outdoor activities. I’m originally from Austin, Texas, and enjoy visiting my family there. I’m excited to transition away from classroom teaching and explore other rewarding positions. In my free time, I like hiking, salsa dancing, and pottery making. I’m eager to join the team and look forward to meeting everyone soon.
My name is Jennifer and I am a Colorado Native (Southern Cheyenne), singer/poet, single mom of two amazing people and Food Bank volunteer, among many other things. This past year has seen a lot of change and long-awaited accomplishments. As I rounded the corner of my 50th birthday, I completed my Bachelor’s Degree, established an annual scholarship to be awarded to Denver Metro youth, ran my first 5k (Okay, there was pumpkin pie at the end of the race – contributing factor, maybe . . .?), and climbed my first 14er with two other 50 year olds. I made the bittersweet decision to leave my long career as a teacher and join Support, Inc. to be part of more wholistic support for people with IDD. You may be able to see a thread of rainbow over my shoulder in this picture from the summit of Mt. Sherman. I feel that is a harbinger for positive work to come as a RPC, because just like these monumental events, this leap into a new role came with plenty of trepidation and perspiration. Knowing what I do about the Support, Inc. community, already I feel certain it will come with beautiful summits too. Thank you for the opportunity!

Hi everyone! My name is Celena. I was raised in Fort Morgan, a small town here in Colorado. I lived in Washington state for a couple of years while I went to school for my Associate of Arts degree, and I am very happy to be back in my home state! I have worked in day programs as a caregiver/QMAP before and I am currently going to school for my BSN so I am eager to start learning more of the administrative side of things here at Support Inc. In my free time I like going to concerts, being active outdoors with my daughter Adalyn, traveling, and going to basketball games (go Nuggets!) I‘m excited to meet everyone soon!

HHP of month 2

April HHP of the Month!

Please join us in congratulating Jon Moir, the April Host Home Provider of the month!

Jon was nominated for Host Home Provider of the Month by the Denver Metro 2 Team. According to Residential Coordinator, Raymond, Jon makes the nomination choice extremely easy with his consistency and longevity. Jon is always on top of everything and on the rare occasion that I need to ask him for something he will respond quickly. Jon has expressed that D is like his family member and he takes care of her as if she were! With the help of D’s awesome parents, both guardian and HHP are always in sync to ensure D is safe and all appointments are taken care of. Recently, with the roll out of our new SCOMM’s, as I was training Jon on how we planned to change things, and he had already taken initiative of how to effectively implement his HHP duties! I would again like to say to Jon, thank you for always taking care of business and being committed to being your best. Your great attitude and attention to detail is the foundation of D’s success. Congratulations on being nominated for HHP of the month!



Ryan Pic 2

Ryan Celebrates a Year Living Independently

Ryan Berg switched residential agencies to work with Support Inc., seeking to live an independent lifestyle in an apartment setting. Ryan has been with Support Inc. for a little over a year and has been such a great addition to the Support Inc. Family. Throughout the year Ryan has been thriving living on his own, utilizes all his services, communicates well with his team members and gets himself out into the community by choosing to participate in events that sparks his interests. Some of those events include participating as an athlete with Colorado`s Special Olympics, volunteering as a traffic monitor for his Church on Sundays or hanging out with friends and his brother. Ryan has been working with Argus Event Security for
over 5 years and is seeking a permanent position with them in the future. Ryan is a great role model to all our individuals that seek to live independently and live life to the fullest. The attached picture is from the 2023 opening game for the Rockies, which he attended with his brother! They are also planning a trip together this Summer. Congratulations to Ryan for his past, current and future successes!

Finance Pic. 4.23

Finance Department News

The Finance Department

The start of this year has been busy with the implementation of a couple major payment process changes. We are excited to offer more frequent and efficient methods of payment for our providers, vendors and people in services. The updates made so far include the implementation of bi-weekly payroll for our HHPs, and more visibility and autonomy when generating payments through bill.com.

Bill.com: Improving Ease of Pay

Bill.com is an accounts payable automation software that helps us streamline processing payments. What does this do for us? It allows us to get more clarity, security, and personalization with the payments we process for our payees. This also enables payees to have more control over how they are paid as they can update the banking information, address, or contact information we have on file in real time. Additionally, it enables payees to see what invoices we have processed, are currently processing, and have not yet received. For help setting up and accessing your payee account, e-mail us at accountspayable@supportinc.com.

Moving provider payments to ADP

In line with what we announced last year, we have begun the process of moving the payment method for our Host Home Providers and Family Care Giver Independent Contractors into ADP. This is a three-step process. First, transitioning our HHPs to a bi-weekly pay schedule, then finalizing the creation of the ADP platform for them, finally repeating the process for our FCG-ICs. As it stands, our HHPs have transitioned to a bi-weekly pay schedule enabling them to begin seeing payment for their work sooner each month. We are very excited about this transition as it marks the potential for our HHPs to experience an increase in ease of bill payment, and financial management. We are currently working closely with our HR team and the ADP developers to finalize the move into ADP. Once we have our HHPs fully settled in ADP we will focus on the third wave of the process which will include our FCG-ICs.

What is ADP?

ADP is a self-service portal where you can maintain your banking information, access historical payment records and upload compliance documents. We wanted to take this opportunity to remind everyone that the most efficient way to receive payment from us is to sign up for ACH (or direct deposit).

More on HHP Bi-Weekly Pay

Below is the pay schedule our HHPs are currently following. The first two dates clarify the date range they are being paid for. The third date is when they can expect to see that direct deposit in their account. Please note that if you are set up for physical checks rather than direct deposit, you are subject to the processing times of the US Postal Service impacting when your check arrives. Again, we encourage everyone to sign up for ACH (or direct deposit)

If this schedule is still unclear, please e-mail us at accountspayable@supportinc.com where we will be happy to respond to your questions and requests.

Support, Inc. Host Home Providers Payment Schedule
Attendance Period Starts Attendance Period Ends Pay Date
     
1/1/2023 1/20/2023 1/27/2023
1/21/2023 1/27/2023 2/3/2023
1/28/2023 2/3/2023 2/10/2023
2/4/2023 2/17/2023 2/24/2023
2/18/2023 3/3/2023 3/10/2023
3/4/2023 3/17/2023 3/24/2023
3/18/2023 3/31/2023 4/7/2023
4/1/2023 4/14/2023 4/21/2023
4/15/2023 4/28/2023 5/5/2023
4/29/2023 5/12/2023 5/19/2023
5/13/2023 5/26/2023 6/2/2023
5/27/2023 6/9/2023 6/16/2023
6/10/2023 6/23/2023 6/30/2023
6/24/2023 7/7/2023 7/14/2023
7/8/2023 7/21/2023 7/28/2023
7/22/2023 8/4/2023 8/11/2023
8/5/2023 8/18/2023 8/25/2023
8/19/2023 9/1/2023 9/8/2023
9/2/2023 9/15/2023 9/22/2023
9/16/2023 9/29/2023 10/6/2023
9/30/2023 10/13/2023 10/20/2023
10/14/2023 10/27/2023 11/3/2023
10/28/2023 11/10/2023 11/17/2023
11/11/2023 11/24/2023 12/1/2023
11/25/2023 12/8/2023 12/15/2023
12/9/2023 12/22/2023 12/29/2023
12/23/2023 1/5/2024 1/12/2024

IN THE SPIRIT OF GRATITUDE

We, the Finance Team, want to give a big thank you to all our Department Teammates, Support Leadership, Directors, Associate Directors, Coordinators, Direct Support Professionals, Providers and Caregivers. We are so grateful to each one of you for partnering with us.  We appreciate your patience as we encounter challenges that arise from the implementation and integration of new systems.  As part of the Support Family, you have our commitment to bring you the best customer service possible.

S&M

Celebrating Stephan and Melissa’s Special Day!

Support, Inc. Helps Individuals with Intellectual and Developmental Disabilities Live Life to the Fullest! Please read about Stephan and Melissa’s wedding below.

“The Support, Inc. team utilizes a unique, whole-person approach that allows our caregivers to develop a deep understanding of each individual’s needs,” explains Kayla Ribron, Associate Director with Support, Inc. “We work with each of our individuals to identify and set manageable goals to help them make their dreams a reality. For Stephan Fury and Melissa Allen this meant finally having the wedding of their dreams after being together for five years.”

Stephan and Melissa have mild intellectual disabilities. The couple worked with Ribron, the Residential Coordinator at the time, and their Support, Inc. care team to plan the wedding. Melissa wanted the big event to have a country feel – she wanted to wear cowboy boots and incorporate the colors black, white and turquoise. It was also important to the couple to have the ceremony near water since that is where Melissa feels closest to her mother who passed away.

“We worked together to decide on a location for the ceremony and the reception,” says Ribron. “The special couple led the planning, tasted and picked the food, and enjoyed every moment. It was my pleasure to accompany Melissa and her maid of honor to the bridal boutique to try on and pick out her wedding dress. We even had a video call with Stephan’s mom to make sure she got to be a part of the experience. It was so special and such a privilege to accompany her on that special day.”

In September of 2022, Stephan and Melissa had a beautiful wedding ceremony and reception. Their families traveled from near and far to be there.

“The Support, Inc. team specializes in designing innovative creative budgets so the individuals and families we serve can utilize their waiver funds in the most person-centered way,” says Ribron. “Because of our unique structure, we were able to use Stephan and Melissa’s waiver budget to pay for the wedding including their honeymoon trip to travel to Galveston. Throughout their relationship, Stephan and Melissa have supported each other through thick and thin. They recently moved into a new apartment and are loving it. The love these two have for one another is unmatched. They help each other grow and learn and really listen to each other’s needs. It has been a joy to see their love and union grow and I cannot wait to see what the future has in store for them.”

CO Springs Luncheon

Colorado Springs Event!

The Denver-Colorado Springs Team at Support, Inc. will be hosting a luncheon, and meet and greet on 4/19. You and your individual are welcome to come! Meet the DCS Team and connect with other providers and others throughout Support, Inc. We will be serving lunch and having a raffle. We will also have some activities for folks who would like to join.

 

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Celebrating Success

Please join us in celebrating success! Family Caregiver, Renne Klaus, was recently awarded a STAR award by her Residential Coordinator, Stephanie. Renee also had wonderful things to say about Support Inc. Please find their testimonials below.
Stephanie- “I would like to nominate Renee for a STAR award for her dedication and flexibility caring for her son, IK. Within my first month at Support, Renee has been incredible with communication and asking for help. She’s always advocating for IK and trying to figure out what supports and resources he needs to set him up for success. Through this process, she has made great relationships, and IK is surrounded by a caring, person-centered thinking team. Renee has been an imperative part of the team in helping IK grow. Thank you, Renee, for everything that you do!”
Renee- “Thank you all for your kind words. The amount of support and caring throughout this journey is immeasurable beyond words. Our family is truly blessed. We know within our hearts that through Support Inc, IK is always in the best of hands.”
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Nurse Team Updates

Nursing Updates for March 2023

The Nurse Team is excited to announce a fully staffed team with the addition of Jamie Weidman! The nurse team consists or Morgan Struck RN, BSN, BA, Associate Director of Nursing, Heather Markham RN, BSN, BA Nurse Case Manager, Hannah Ivey, BS, Medical Coordinator, and Jamie Weidman, BS, Medical Coordinator.

Sleep Hygiene

 What is Sleep Hygiene?

‘Sleep hygiene’ is the term used to describe good sleep habits. Considerable research has gone into developing a set of guidelines and tips which are designed to enhance good sleeping, and there is much evidence to suggest that these strategies can provide long-term solutions to sleep difficulties. There are many medications which are used to treat insomnia, but these tend to be only effective in the short-term. Ongoing use of sleeping pills may lead to dependence and interfere with developing good sleep habits independent of medication, thereby prolonging sleep difficulties. Talk to your health professional about what is right for you, but we recommend good sleep hygiene as an important part of treating insomnia, either with other strategies such as medication or cognitive therapy or alone.

Sleep Hygiene Tips

1) Get regular. One of the best ways to train your body to sleep well is to go to bed and get up at more or less the same time every day, even on weekends and days off! This regular rhythm will make you feel better and will give your body something to work from.

2) Sleep when sleepy. Only try to sleep when you actually feel tired or sleepy, rather than spending too much time awake in bed.

3) Get up & try again. If you haven’t been able to get to sleep after about 20 minutes or more, get up and do something calming or boring until you feel sleepy, then return to bed and try again. Sit quietly on the couch with the lights off (bright light will tell your brain that it is time to wake up), or read something boring like the phone book. Avoid doing anything that is too stimulating or interesting, as this will wake you up even more.

4) Avoid caffeine & nicotine. It is best to avoid consuming any caffeine (in coffee, tea, cola drinks, chocolate, and some medications) or nicotine (cigarettes) for at least 4-6 hours before going to bed. These substances act as stimulants and interfere with the ability to fall asleep.

5) Avoid alcohol. It is also best to avoid alcohol for at least 4-6 hours before going to bed. Many people believe that alcohol is relaxing and helps them to get to sleep at first, but it actually interrupts the quality of sleep.

6) Bed is for sleeping. Try not to use your bed for anything other than sleeping and sex, so that your body comes to associate bed with sleep. If you use bed as a place to watch TV, eat, read, work on your laptop, pay bills, and other things, your body will not learn this connection.

7) No naps. It is best to avoid taking naps during the day, to make sure that you are tired at bedtime. If you can’t make it through the day without a nap, make sure it is for less than an hour and before 3pm.

8) Sleep rituals. You can develop your own rituals of things to remind your body that it is time to sleep – some people find it useful to do relaxing stretches or breathing exercises for 15 minutes before bed each night, or sit calmly with a cup of caffeine-free tea.

9) Bath time. Having a hot bath 1-2 hours before bedtime can be useful, as it will raise your body temperature, causing you to feel sleepy as your body temperature drops again. Research shows that sleepiness is associated with a drop in body temperature.

10) No clock-watching. Many people who struggle with sleep tend to watch the clock too much. Frequently checking the clock during the night can wake you up (especially if you turn on the light to read the time) and reinforces negative thoughts such as “Oh no, look how late it is, I’ll never get to sleep” or “it’s so early, I have only slept for 5 hours, this is terrible.”

11) Use a sleep diary. This worksheet can be a useful way of making sure you have the right facts about your sleep, rather than making assumptions. Because a diary involves watching the clock (see point 10) it is a good idea to only use it for two weeks to get an idea of what is going and then perhaps two months down the track to see how you are progressing.

12) Exercise. Regular exercise is a good idea to help with good sleep but try not to do strenuous exercise in the 4 hours before bedtime. Morning walks are a great way to start the day feeling refreshed!

13) Eat right. A healthy, balanced diet will help you to sleep well, but timing is important. Some people find that a very empty stomach at bedtime is distracting, so it can be useful to have a light snack, but a heavy meal soon before bed can also interrupt sleep. Some people recommend a warm glass of milk, which contains tryptophan, which acts as a natural sleep inducer.

14) The right space. It is very important that your bed and bedroom are quiet and comfortable for sleeping. A cooler room with enough blankets to stay warm is best, and make sure you have curtains or an eye mask to block out early morning light and earplugs if there is noise outside your room.

15) Keep daytime routine the same. Even if you have a bad night sleep and are tired it is important that you try to keep your daytime activities the same as you had planned. That is, don’t avoid activities because you feel tired. This can reinforce the insomnia.

This document is for information purposes only. Please refer to the full disclaimer and copyright statement available at https://www.cci.health.wa.gov.au regarding the information from this website before making use of such information. See website www.cci.health.wa.gov.au for more handouts and resources.

Joey Pic

Joey Celebrates One Year At His Job

Congratulations to Joey for his one year of working at Century Boulder! Joey started at Century as an usher last year. He would help clean the theaters after the movies. After doing that for a while, he expanded to working the box office and selling tickets. Joey is very proud of himself for getting more responsibilities at work, and he practices counting change at home so he can continue to improve his skills.

Joey’s next goal at work is to get to work at the concession stand and help sell popcorn and drinks. Joey’s dad has noticed that since Joey has started his job, there has been an increase in Joey’s independence, confidence, and social skills. Joey says his favorite thing about his job is getting to interact with the customers and coworkers. For his birthday, he was able to bring cupcakes and celebrate with all his coworkers, and he said that was his favorite part of the whole week.

When Joey is not at work you will find him hanging out with Dad and living his best life!