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Patrick Goes to Camp

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When Patrick was younger, doctors told his family that he would never be able to show emotion or smile. As you can see from the photos, Patrick proved them wrong!

Every year since he was a kid, Patrick has attended Adam’s Camp. He knows everyone there and they all know him. It is one of Patrick’s favorite places to be, and it always puts a smile on his face. This year, he got to spend some time in the mountains and enjoy a gondola ride, go swimming with his favorite camp counselor, and even help make some music for everyone.

Patrick’s family caregivers, Kelly and Steve, know how important camp is to Patrick and always make sure everything is ready, so he is able to go each year. Kelly keeps photo albums of each year, and it is always so great looking through them and seeing how happy camp makes Patrick.

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Welcome New hire

New Support Inc. RN Case Manager

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Please join us in welcoming our new Registered Nurse, Erin Gordon (RN)!!! Read more about Erin below.
“Hi there! My name is Erin Gordon, and I’m thrilled to be joining the Support, Inc. team as a new RN Case Manager. I’ve spent the last few years working as a nurse in mental health with a focus on community mental health and substance abuse. I moved to this beautiful state five years ago from Alabama and haven’t looked back. My free time consists of hiking with my dog, doing yoga, reading mystery books, and above all else- cooking! I love to try new recipes and restaurants so please feel free to share your recommendations 😊. I’m very much looking forward to meeting all of you and working together!”
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Quality Assurance News & Updates

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Be entered to win a $100 gift card for giving us your feedback!

It’s that time of year when we ask for your anonymous feedback about how we are doing. Our Family Caregiver and Host Home Provider satisfaction surveys are now open. On an annual basis we conduct satisfaction surveys for our providers. This information is used to implement solutions that will improve communication, stakeholder relationships, and quality of care. Survey outcomes are reviewed across the organization, a response plan is developed and communicated through the strategic planning process. ​

Check your email for a link to this year’s satisfaction survey. If you need a link, contact your Residential Program Coordinator or Laura Viers, Associate Director of Quality Assurance at laura.viers@supportinc.com

 

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Host Home Provider of the Month!

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Please join us in congratulating our September Host Home Providers of the Month, Edna and Darryl Pennington! Edna and Darryl have been Host Home Providers since December 2022 for the Pueblo Community Resources team which is part of the Support Inc. network. Edna has been part of Pueblo Community Resources direct care staff team since the inception of the company! She took a couple of years off and returned with her trademark sweet smile and generous heart when she was needed the most. They started as HHPs with 2 gentlemen in an existing home environment and then accepted a third individual in services just a few months later. During this time, they have excelled as providers, learned to use our system while settling into a new home. They live a little bit out of town, but still drive the men to different day programs, work commitments, counseling, and numerous medical appointments. Darryl has become very involved in the Special Olympics program as all 3 men are heavily committed to their sports. Darryl enjoys volunteering his time as a coach and recently worked with a team that built a large float for the Colorado State Fair Parade. Their float was awarded 3rd place out of 160 participating floats (see picture below)! Both Edna and Darryl enjoy stopping by Pueblo Community Resources Day Program to help serve everyone on hot lunch days and to connect with the people there. They are a bright spot in everyone’s day. Edna and Darryl provide their individuals in services with a family home setting that exceeds expectations. They are the definition of “People Helping People” and go above and beyond to support our individuals in services. We are so proud to see the progress the three men have made in their care and are excited to see their bright future. This is all thanks to the hard work of this amazing couple. Congratulations and thank you for all that you do, Darryl and Edna!!!