Intake

Intake Department News & Updates- Serving Individuals, Family Caregivers and Host Home Providers

Greetings from the Intake Team! It’s been a wonderful year, and we hope you’re staying warm and cozy with the upcoming holiday season right around the corner. 2024 will be here soon!

Each year we strive to help as many people as we can by scheduling meet and greets in a swift manner with case management entities across the state. We understand how the DD waiver can offer life-changing opportunities for individuals seeking services. As such, we aim to reach everyone we can by closely and quickly reviewing referrals, getting creative and trying to serve each person in a way that’s unique to their specific needs.

We explored a few new methods this year (including a time-efficient process for onboarding Host Home Providers) and we’re proud to announce that 2023 might turn out to be our best year yet! For 2023 to be a year of change and uncertainty, in regard to the ongoing case management redesign, we couldn’t be prouder to share our recent successes. The team was approached to handle several unique situations this year. Although Cindy and Kristin have both been with the company for over 20 years, we still accept unique and interesting referrals that keep our jobs feeling fresh and fun on a daily basis. Problem solving is at the root of what we do. We love to get creative and help however we can!

As we continue to examine creative ideas for the remainder of this year and 2024, we want to thank everyone that has helped us bring our new folks into services. Employees, Host Home Providers, Direct Support Professionals we couldn’t do it without you; and we especially appreciate our new families that have trusted us to provide them with high quality services. Thank you all again, and we hope you have a wonderful holiday season!

Intake

Intake Department News

The Intake Team recently hosted a Customer Service presentation! We talked about our goals and values when serving individuals and families. We also covered customer service techniques and how to provide top quality services. For more information on this presentation, please contact the Intake Team at intake@supportinc.com

In addition, we are searching for in-home respite providers! If you live anywhere along the Front Range and are open to providing respite in the family’s home, please email us at intake@supportinc.com

Last but not least, we continue to recruit host homes with wheelchair accessibility in the following counties- Jefferson, Pueblo, Larimer, Boulder and Weld. We are also searching for providers with behavioral/mental health experience. We will pay a one-time $300 referral bonus to anyone that refers friends or family to us! (For placements that last 90 days or longer). Thanks again for letting us be YOUR Intake Team! We greatly appreciate working with you all and hope to connect soon.