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Intake Team End of Year Updates

by Information & Resources

Hello and thanks for reading from the Intake Team! As mentioned in the newsletter, the Intake Team still consists of Brian, Cindy, Kristin and Cathy. This is the most seniored team at the agency. Cindy has been with us for 23 years, Kristin 22 years, Cathy 7 years and Brian 5 years. We’re excited to share some updates and plans for the upcoming year!

First, the team wants to get reconnected to case managers, as turnover in 2024 reached an all-time high. We Look forward to building new relationships and partnering with Case Managers in 2025. As you know, relationships in the field are so important. We are eager to meet some new faces and learn from other folks that have been in the field as long as we have!

We also continue to attend provider fairs. We had great success the last few months, getting to know new families on the DD waiver. We love connecting with community partners and learning more about new Case Management Agency (CMA) Processes and procedures.

On this note, did you know that Cathy recently joined the Community Advisory Committee for the Weld County CMA? She meets quarterly with the team to review complaints, review and improve processes and procedures regarding Weld County Case Management and to ensure that waiver transfers from one county to the next have been expedited in a smooth and seamless manner.

Last but not least, Cathy also implemented billboards in Greeley, Fort Morgan and Sterling. Keep an eye out for our advertising! And feel free to let us know if you’ve seen our materials anywhere recently!

We thank you again for choosing us as your agency. Please continue to keep us in mind for DD placement needs by emailing Intake@supportinc.com with any potential leads.

Thanks again and take care.

Kole and Billie 2024

Kole Lands a New Job!

by Information & Resources

We continue to highlight positive happenings around the agency this month. Read ahead to learn how Kole and his provider Billie worked together to seek employment opportunities!

My name is Victoria and I’m writing to share a story on behalf of a person I work with. This person I am writing about has achieved a goal; it was to find a job.

Kole found a job at the prestigious restaurant Cheyenne Mountain Resort. He has been at this job for a few months and has done such an excellent job that they keep trying to give him more hours than he is allowed to work. I have only had KB on my caseload since March 2024 and in that amount of time he has shown so much growth! All of this would not be possible without the assistance of his amazing host home provider Billie.

I have watched her talk with him about goals and steps needed to reach those goals, I have watched her praise him when KB advocates for himself. Kole is doing so well at his job they sometimes ask him to do things outside of what he was hired for.

As anyone who knows Kole, you want to step in and protect him from being taken advantage of, but he has advocated for himself that there are some things he doesn’t mind doing and others he will say no to. It was a big step for him to ask Billie to let him handle his job on his own as anyone else would and if he needed assistance, he would let her know. Billie has gone above and beyond with picking him up after 10pm and dropping him off early in the mornings. She really is an HHP who just wants to see her PRS’s grow! I am so proud to work with amazing people like Kole and Billie!

Missy positive story

Missy Enjoys a Birthday Trip

by Information & Resources
Sometimes we like to share positive stories, highlighting the relationships between the providers and the people they serve.
In early September, one of our individuals receiving services, Missy, told her HHP Genet that she would like to go on a trip to celebrate her birthday. They talked about where they should go, and Missy said she wanted to go visit some friends from church who had recently moved to Dallas and visit Genet’s daughter who also lives there.
Genet made all the arrangements, and they had a wonderful time visiting friends and family. They also made day trips to historical sights and local attractions.
Happy Birthday to Missy! One of her most valuable gifts is her amazing HHP Genet who does everything she can to make Missy’s wishes come true!!
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Host Home Provider of the Month

by Information & Resources

Please join us in congratulating Annita for Host Home Provider of this month!! This submission was written by Abeer on behalf of the Denver Metro 1 Team:

I nominate Annita for HHP of the month because of her person centered approaches and her  dedication to providing the highest quality of services to the persons receiving services.

 

Annita supports the whole person and has an innate ability to personalize services and supports to meet the person where they are. Her calm and composed demeanor is contagious and does carry on to the PRS.

 

One of the PRS in my caseload moved to Annita’s home in Feb of 2024. For the purpose of this communication, we will call this PRS AB5. Prior to moving to Annita’s home, AB5 demonstrated little to no interest in communicating with people and seemed unaware of my presence in almost every home visit I made. I had to take the initiative and the effort to communicate with AB5. After moving in with Annita, AB5 started to come to me when I go there. AB5 looks at me when I attempt to communicate and sometimes, AB5 will come to me before I even try to reach out.

 

AB5 has gained many new skills since moving to Annita’s! AB5, for example, started to participate in putting clothes in the laundry basket.  AB5 started to engage in simple table top activities and has shown interest in the other PRS living in the home.

 

AB5 doesn’t demonstrate the interest in choosing clothes or the ability to participate in choosing what to wear. Annita, however, does care and will invest every effort in ensuring that AB5 has opportunities to choose the best of clothes.

Thanks again Annita for everything you do to support AB5!!

Carlos N.

Carlos Takes a Trip to Mexico

by Information & Resources

Carlos Navarro and his FCG/Sister Norma Navarro recently went on a trip with family to visit their relatives in Mexico. Norma said there are always some worries and grey areas when it come to traveling with Carlos but she is glad they gave it a try and that he managed that well. She mentioned it has been quiet some time since they last saw their family and this trip was long overdue. On this trip Carlos enjoyed mostly all the water activities, hanging out with his family members, and meeting new friends. One of their favorite memories that was shared with us was a video of him baking a cake! They are so happy that this trip was a success for their family and hoping to make another trip possibly next year!

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Host Home Provider of the Month

by Information & Resources

DM4 would like to announce Provider Elly Daly for Host Home Provider of the Month! Elly Daly is a phenomenal provider for our PRS Selena Silva.

Even though Selena is unable to express what she wants or needs using words, Elly is able to understand her through her emotions and specific cues. Elly is organized and keeps an extensive record of Selena`s care.  Recently there had been a change to the team members and within 24 hours Elly updated her binder of information, so she knows who to contact for Selena`s needs. Elly works great with Selena`s family and Guardian. Guardian says “Elly is an awesome provider. She is very caring and thorough with the care she gives. She keeps me updated on any changes and events”

 

This past summer Elly took Selena on her dream vacation to SeaWorld in San Diego and Selena had a blast! Elly says at first she was worried on how Selena would do on the plane but she loved people watching and being out on their adventure! Thank you, Elly, for all that you do and the positive impact you make in Selena`s life and her loved ones.

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BACPAC Camping Trip

by Information & Resources

Check out pictures from Support Inc. BACPAC camping trip June 25th through June 27th. This was an amazing experience for all involved!

The group spent a day on the water by renting two pontoon boats at Cherry Creek State Park. From fishing to swimming and hanging out together, it was a great day for all involved.

Thanks to the help of Rich and many families, providers and Support, Inc. employees, this event is typically hosted on an annual basis at no cost to the people we serve. Yard games, a scavenger hunt and tie-dying camp t-shirts were just a few of the activities included in this fun-filled, engaging occasion.

We sincerely extend our warmest thanks and gratitude to everyone that helped with this event recently. Access to BACPAC activities is offered to members of the Support, Inc. community currently served on the DD waiver with in home support services. For more details on future BACPAC events, please reach out to Rich at Richard.Shaw@supportinc.com. And for questions regarding the DD waiver, please reach out to Intake at Intake@supportinc.com.

Thanks and be on the lookout for more BACPAC events hosted by Support Inc.!

Our BACPAC program enables the people Support, Inc. serves to share in experiences firsthand by moving beyond day-to-day life and exploring some of the amazing things Colorado has to offer on specially staffed adapted activities throughout the year. BACPAC is the nonprofit sector of Support, Inc.

To learn more about the BACPAC Program, please follow the link to learn more on our website.

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BACPAC Trip Next Week!

by Information & Resources

Don’t forget- we have our Annual BACPAC Camping Trip coming up next week! We have a group site reserved June 25th-27th.

We’re still searching for additional volunteers to help! Even if you can’t attend, donating supplies would be greatly appreciated please. IE veggie trays, fruit trays, desserts, etc. Rich will keep a food list to help prevent duplicate items. Please reach out to Rich at Richard.Shaw@supportinc.com before you purchase anything, so he can chat with you about what’s needed 😊

We have a Campers List below!!

Thanks again to everyone that’s making this trip possible for those we serve. We couldn’t do it without you and looking forward to having so much fun soon!!

Campers List

Recommended: If you don’t have any of the items listed, please let us know 😊 We will have some extra supplies on hand.

Meals, Drinks (water, Gatorade), and Snacks provided

A Day

  1. Mediation (if needed)
  2. Sun Screen
  3. Bug Spray
  4. Light Loose clothing (Hat-if wanted)
  5. Sunglasses
  6. Extra Clothing (sandals) if going swimming: towel
  7. Light Jacket/Hoodie
  8. Individual refillable Water bottle (labeled with name)
  9. Lawn/camp chair
  10. Fishing gear (if needed)
  11. Personal supplies (if needed)

B Overnight: same as above +

  1. Tent
  2. Sleeping bag/Air mattress (if needed)
  3. Extra Blanket
  4. Flashlight/Lantern
  5. Extra clothing
  1. in case we get cooler weather at night
  2. Shoes
  3. Personal supplies (hygiene)

We warmly invite our individuals in services, their caregivers and providers. Please join us if you can!!

Food, drinks and snacks provided!!

The camping area will include

  • Large, covered area with tables and lighting at night
  • Rest room on site
  • Campground has showers available at main office
  • Running water on site
  • Electrical outlets on site

Activities will include:

  • Outdoor yard games
  • Board Games
  • Table games
  • Fishing
  • Music
  • Scavenger hunt
  • Tye Dye your own shirt
  • Camp Fire at night (weather dependent)
  • + much more!!!

Wednesday 26th is the boat day (this will also be the swim day)

  • Two pontoon boats have been reserved for the day
  • Groups will meet on at the marina to go out on the water for an hour ride
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Open House and BBQ in Sterling

by Information & Resources

Check out the fun we had hosting the Open House last week! We are so grateful to the Family Resource Center for hosting us downstairs in the courtyard while families and consumers toured the offices upstairs. We also appreciated Leticia Arguello from the ARC joining us for the Resource Fair! Jeff Rice from the Journal Advocate joined us on site to gather more information. We are grateful to him and the paper for reporting and sharing the news of our new location. And last but not least, a big thanks to Jimmy L’s for catering the event and to the Logan County Chamber of Commerce for facilitating the ribbon cutting ceremony out front.

 

Thanks again to everyone that helped make this event a success. We couldn’t do it without you and look forward to this next step of People Helping People on the Eastern Plains and beyond!